Arnotts Reviews

Arnotts Shoe Department - top marks

Bought shoes in early September Timberland because I have a pair of Timberland sandals which have lasted years Box said waterproof Didn t get a chance to test that claim until mid-December They leaked at the toe Happens Brought them back to Arnotts on January 13th I hadn t kept the receipt but I had a screen-shot of the credit card bill The young lady could not have been more helpful No issue whatsoever with the return Unfortunately they didn t have another pair in my size So I bought a different brand and paid the difference I know where I will be buying my shoes in future Delighted with the excellent service

Great service

Hi I was in your store today and had lunch in the restaurant I just wanted to tell you that I found all the staff to be extremely well trained very pleasant and polite It was a pleasure and added to my experience in Arnotts Well done

There was an item missing from my

There was an item missing from my delivery I emailed Grace replied after explaining my problem she was very helpful efficient by sorting my query out immediately Excellent customer service Thank you

I had such a positive experience with

I had such a positive experience with customer service this week I needed to return items and had an issue with my loyalty points Danielle got back to me so quickly the issue was resolved in moments She took time to support me and was a pleasure to deal with Denise

I love Arnotts

I have been shopping in Arnotts for the past 38 years and am very satisfied with the service I shop a lot online these days and I find the service great Returns are easy in store and the staff are friendly They even let me return an expensive foundation because I bought the wrong shade I love shopping in Arnotts

Corner sofa

We recently bought a corner sofa and are extremely pleased with the service provided by the Arnotts team Especially with the Furniture Administration Office Linda was very helpful she answered our questions very quickly Thanks to Conor the furniture sales consultant he was very helpful when we bought the corner sofa

YSL sales executive Nov 2021

A fabulous experience at the YSL counter with Caroline F she is excellent at her job kind has empathy and is totally honest in what suits customers She knows and understands her customer and appreciates those who return to purchase products from her Her lovely personality gives confidence and assurance Meeting Fred from London was a great experience and the time given and knowledge shared was amazing Thank you Caroline and Fred

Arnotts is a great department with a

Arnotts is a great department with a very impressive range of products What I really like about Arnotts is that can you browse through the shop and the sales staff don t bother you unless you ask them for assistance There sales are very good and I have bought clothes at the end of the sales which have been heavily discounted My mother is a wheelchair user and the store is very wheelchair friendly to get around in

I bought a large tv and sound system in

I bought a large tv and sound system in Arnotts which was quite the investment and I was somewhat nervous about it However for my son and I -home cinema and gaming is something we enjoy DJ was the person who took care of me and he was terrific I made several visits and asked A LOT of questions I even changed my order at one point Never once did he seem disinterested or disengaged he genuinely wanted me to be confident with the purchase I made and he succeeded Thanks