Austinguitars Reviews

Home Austin Guitars We Sell We Trade We Buy Austin Guitars Liverpool

austinguitars.co.uk
4.92
52 reviews
Excellent Rating
Based on 52 user experiences

RatingFacts is an independent review platform and is not affiliated with Austinguitars (austinguitars.co.uk). All trademarks, logos and brand names are the property of their respective owners. Learn more · Report abuse

Rated 4.92 out of 5 by 52 Happy Customers

98.1%
0%
0%
0%
1.9%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 52 reviews

Reviews highlight consistently excellent service, with customers praising knowledgeable, friendly staff and prompt delivery. Many note fair prices and a welcoming, no-pressure shopping environment. The business is frequently described as a hidden gem or best guitar shop. Issues are rare, and when they occur, resolution is reportedly effective. Overall, the experience is described as first class and highly recommended.

What customers love
  • Helpful staff
  • Fast delivery
  • Welcoming shop
  • Great service

Last updated 3 months ago

P

Brilliant Customer Service

Reg was phenomenal we arranged a deal and the guitar was with me in less than 24 hours delivered He kept me informed of everything even after working hours Brilliant customer service definitely will buy again from Austin Guitars
S

Support small businesses

Picked up a secondhand goodie from Austin Guitars via Facebook Marketplace Paul was super helpful communicative and got it off to me the same day Recommended
D

Popped into Austin Guitars just to

Popped into Austin Guitars just to browse yesterday Told Reg what I already owned what sort of thing I was looking for Brilliant advice excellent customer service the invitation to spend as long as I liked trying out as many guitars as I wanted Couldn t recommend them more highly Fantastic range and a really friendly approach
E

Had my bass fixed by Paul both Paul and

Had my bass fixed by Paul both Paul and reg were very helpful and insightful it s good to just be surrounded by people who love music and know a lot about it
A

Excellent Customer Service

Bought a bass from Austin Guitars having seen it on their web-site Took a gamble as Liverpool is a long way from me but Reg was great to deal with - all e-mails answered promptly and my questions answered honestly Bass arrived today in super condition Well-pleased with whole transaction and would recommend these guys
A

What a gem of a shop and the service is superb

Met the guys at a guitar conventions at Aintree racecourse My 14yr old was looking for an electric guitar They gave us loads of feedback and we visited the shop in Kirkby The service and help was 2nd to none My son played loads of guitars until he decided on one He s thrilled with it This shop is a hidden gem and the service is superb Will be back soon no doubt
J

Excellent service

Excellent service cannot fault
R

A hidden gem of a store

A hidden gem of a store After speaking to them over the phone I paid them a visit and purchased a pre-owned mint condition Boss GT-10 guitar multi-effect pedal board at a great price pretty much the lowest price anywhere Great knowledgeable people providing a down to earth personal and friendly service Well stocked with some beautiful gear Easy to get to and find with free parking on site My new go-to place for all things guitar I highly recommend checking them out
J

A business that goes out of their way

A business that goes out of their way to give you the best service they can and offering well known products at excellent prices If you order for an item to be delivered rest assured it will be packed up to the highest standard to make sure of a safe delivery
P

Highly recommended Guitar shop

Highly recommended Guitar shop - helpful at all times and ready to find the right guitar for you Their online service and customer service is second to none Thank you Reg

About Austinguitars

Austin Guitars is a family run business dedicated to the provision of top quality new used guitars to players of all tastes and levels

United States

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business