Autoeurope Reviews

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autoeurope.eu
3.56
137 reviews
Great Rating
Based on 137 user experiences

Rated 3.56 out of 5 by 137 Happy Customers

42.3%
14.6%
14.6%
13.9%
14.6%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
T

I found a good rental at a good price

I found a good rental at a good price I think it might be easier to find the right car if there were a few more filters or search options to help me narrow down the choices I will definitely use AutoEurope again
L

Car rental at CDG Airport Paris - BUT which company

Everything went smoothly and we were able to rent the car we wanted However I wanted to know the location of the car rental i e in which terminal it was located but could not find that out HOWEVER although I booked through AutoEurope and although I have the booking number EU19284777 in Paris I simply don t recall the company from which I need to pick up the car - EuropCar Sixt Hertz Avis How can I find this out
P

Good price Filtering descriptions could be better

The price was good compared with booking direct with the car rental company The filtering was not as good as other rental search engines There did not seem to be any way to choose type of transmission number of doors etc Also it was unclear why some SUVs were listed with 4 doors and some with 5 Surely all SUVs have 5 doors
G

Trustworthy

Probably the most trustworthy rental agent worldwide Not the cheapest but they will not cheat on you They supply correct information You ll always get exactly what you have chosen and have paid for
P

Always on Track

i have been a customer for AutoEurope for a very long time I did try to venture towards other competitors but the assurance of the company makes me come back What I would change is the explanation maybe use more user friendly words and avoid technical jargon Thank You
R

Easy to use

Easy to use well displayed and informative site The only drawback is the slow streaming from the server which keep you waiting too long when you want to see the offers in certain car category
S

Left wondering

The booking process was simple and efficient We would have rated it higher except for the final message advising that we would be sent an email confirming the booking This has not arrived so we now have a small doubt about the reservation
A

Problem during reservation process

I encountered a problem during the reservation process which was not completed successfully The voucher issued was stating cancelled however my credit card was charged with the amount This caused me confusion and worries Anyway a valid voucher has been sent afteris an hour so everything is perfect now
J

Simple and fine

The procedure is simple easy to go through Process runs fast I would change only the step where you define who is actually paying and where to address the invoice in my case I personally - paid the invoice but I would like to have invoice addressed to my company Other things are as mentioned- very good
B

Good and honest

Although I think it was possible to have shaved a little off the price with a competitor I preferred to use Auto Europe as I have done for the last few years because they are great to deal with if you have to make any unforeseen changes or cancellations They are quick honest and understanding Also they refund your money not a voucher to be used later

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