Aviationstack Reviews

Unreliable stay away at any cost

1 The API was down for 5 days without any explanation 2 Errors in flights data etc3 API uptime is about 70 4 API status page is fake 5 No support you have to wait days months years for an answer

I actually want to give a zero rating

I actually want to give a zero rating Lots of null values for their dataset and customer support is non-existent even after paying Before even paying I asked about a technical question and Paul Wafula from APILayer s support responded that technical support is only for paid members I sent him another email to at least help me reassure that the data I m looking for exists and he ignored my next 2 emails I should have seen this as a red flag but I took the benefit of the doubt that their support services would be tailored only for paid customers which is a total lie I paid for the Basic Subscription plan 49 99 and I realized that there were so many null values for aircraft details arrival departure timings etc and the flight volumes are extremely inaccurate returns 3 flights vs 50 flights for an airline at a specific airport that I wanted to use and those returned flights have so many missing data Historical flights are even worse - you can t even return any flight data at all I emailed about these problems 3 times and I still haven t received a response All of these complaints posts you are reading are 100 real Do not use Aviationstack at all for your projects or services If they can resolve my issues then I will gladly remove this negative review If this review is still here then you know what to do or not to do which is to sign up for their services in this case

Wasted money with aviationstack API

The real-time data is a blatant lie with delays of several minutes and sometimes more than 10 minutes Ten minutes Carl This is not real time data All the data is done in such a way that you have to request pages of limited size which makes it impossible to build anything at all with your API It s impossible to build at least an acceptable user experience on it Errors in flights arrival schedules on the airport site show different times and statuses and most importantly departure cities Wasted money

Absolute s t show

Absolute s t show Bought the API on the understanding that it would have historical data It was not made clear that this only goes back 3 months at a time Extremely slow response times if at all and incomplete data sets Refused to issue a refund Whatever you do stay away from this company

Expensive mirror of Flightstats free data

Had to buy a subscription to test Historical Flight API During the first 2 days the service was unavailable at all returning mysql error instead of a dataset Later that was fixed however instead of a list of flights the service responds with an empty array for any date except - 2 days from now For me that means they just fetch Flightstats free data without even saving it somewhere Asked Apilayer support team about the issue a week ago still waiting for an answer Also according to ToS there s no way to get a refund unless you bought a year long subscription plan Just get the same data from FlightStats and don t pay these scammers

Absolutely horrid

Absolutely horrid Incorrect data returned by their routes endpoint no replies to emails or bug reports and I can t cancel my subscription online I ve sent two emails now with no response about cancelling Do NOT use If you re looking for an alternative use the FlightStats API they ve been great so far Update I ve now sent TEN emails and they still haven t cancelled my subscription and there s no way to cancel it online This is absolutely illegal and ridiculous

This company is a scam

This company is a scam They ve gained permanent access to my card Unfortunately there s no option to attach files on Trustpilot so I can t provide visual proof here I recently tried signing up and they accessed my card I m trying to remove delete my card from this fraudulent website but it s impossible because they ve locked my card details and removed the option to delete it Now they re planning to charge me monthly It s outright theft not a legitimate business Please avoid them to protect your card security I have saved all the evidence and I m willing to show it to anyone interested But please don t put your cards at risk with them

Bad data broken endpoints

Core scheduling api s flightsFuture timetable are rate limited to 1 request per minute even with a subscription so building a flight scheduling tool on top of this api is pointless You will need to set up a job to periodically scrape their data if you really need these If they had any idea what they were doing they would charge a fixed rate per api call rather than set insane limits see FlightStats Duplicate data in several endpoints API restrictions not mentioned in documentation etc Very slow support to fix issues Pretty terrible would not recommend