Avoyatravel Reviews

WON T LET ME UNSUBSCRIBE

I can t get them to stop emailing me with ads I have successfully unsubscribed several times and the emails keep coming They even show up after I make them SPAM

Warning Do NOT USE

Agent missed emails about flights for an Oceania Cruise We missed the deadline to change the flights or customize My elderly parents were on a separate flight and they had us arriving at the airport after the cruise ship began boarding We paid out of pocket to buy tickets for the day before all on the same flight In addition she failed to forward emails to notifying us that the dining reservations had opened up and we missed priority dining reservations When my father had to cancel for medical reasons we could not get documentation from them for the insurance company They sent multiple copies of my mom s new reservation for one but nothing with my dad s name listed as a cancellation As of now we are not getting reimbursed even though we spent over 800 on insurance because we cannot get the proper paperwork form the agent I contacted customer service multiple times I have spent hours on hold and they only told me the agent was independent and they could do nothing about it As of now we are out almost 6000 in cruise costs additional airfare and useless insurance

DO NOT BOOK WITH THIS COMPANY

DO NOT BOOK WITH THIS COMPANY Lorraine A caused more trouble and confusion than she did help Even being first time cruisers we had to prompt her on everything including deals from Disney she had NO idea about When we asked for a break down of our travel plans in a single email she just referred to pass emails with zero help After our cruise we were left stranded at the port bc the ground transport she arranged was nowhere to be found Lorraine had the nerve after to say it was Disney transport and we can t get a refund yet we were never told how any of our ground transport would get ahold of us or who they were prior to the trip Thankfully the trip was amazing bc Disney does a great job and the only good thing about the trip being over is we no longer have to deal with Lorraine and Avoya I would NEVER go through Lorraine or Avoya Travel again and wouldn t suggest my worst enemy us them

SPAM

Why am I getting emails from you I never subscribed never used your services I have clicked unsunscribe about 10 times now

Very irresponsible agent slipshod service

Had a trip booked through Avoya s agent Dano He misrepresented and shorted the shipboard credit until after we booked and it was too late to change He also managed to mess up the airline reservation and instead of us getting to our departure port early in the morning two days before cruising so we could have 2 full days exploring the historic city before departure he messed up the flight reservation and we didn t get there until late at night so we only had 1 day to explore I haven t written before because soon after we returned home my dear spouse was diagnosed with a fatal illness His slipshod lack of service shorted my spouse that extra day in port that she wanted so very much - but she never got I cannot in good conscience recommend him or the Avoya travel agency

Booked thru an agency relying on them

Booked thru an agency relying on them to take the stress off but they doubled the stress After all deposits were made we got lack of response lack of clear communication late communication itineraries messed up misquoted balances and late arrival of paperwork for part of our travel party I would not recommend Avoya travel as a travel agent and will not be using in the future

How I regret every landing on their

How I regret every landing on their webpage Some of you can relate You are looking to cruise and casually check a few travel agency websites to compare prices And really you should be able to do that with a certain amount of privacy After landing on and casually checking prices on Avoya Travel s site I regret it with each passing day This site forces you to supply personal information before it shows you prices In doing so I found that I would be continually harassed by phone calls from their agents and countless email advertisements that I can t unsubscribe from I click on the unsubscribe button in my email and it takes me to their webpage with no further instructions The harassing newsletters then continue Go read the complaints on their Better Business Bureau page from both customers and employees before making a decision to deal with this company

Avoya Travel is the worst agency I have

Avoya Travel is the worst agency I have ever experienced They will lie and misrepresent their services and the packages they offer They hire lawyers and scam artists only They provided no customer service Once they pressure you to sign their book long paper work you will never here from them again unless it is to threaten you with a lawsuit Use any other agency and you will be better off