Axahealth Reviews

Great experience

Great experience quickly able to book a consultation and great follow-up meetings to keep me informed and improving

Much improved of late and great customer service

Having had some issues with cashback claims earlier in the year I am pleased to say that claims are now being processed very efficiently and there was even a prompt to provide my bank details when I submitted my most recent claim hopefully indicating that the days of sending cheques in the post may now be coming to an end Hurrah The advisers were also very helpful polite and thorough when I called up to continue my corporate policy The Dental Optical cashback is far better than their biggest competitor who only allow very restricted dental treatments at their approved surgeries which are not convenient for me to get to The personal scheme is less generous than the corporate one but is still very good in that it pays 80 of claims up to the annual limits The premiums are slightly higher but the cashback more than makes up for it if you use it even for routine appointments The 24 7 helplines staffed by Nurses are also really helpful I ve used them a few times and you can also contact them via a message on the AXA website so you can contact them and receive a response in your own time They always reply very quickly Have opted to continue my cover and would recommend them to others

I was able to select the hospital and

I was able to select the hospital and consultant and approval was fast and easy Great service

I have received excellent treatment

I have received excellent treatment service from AXA this year I obtained a referral for pain in both my feet and numbness in my hand After Xrays tests and scans on both areas I was diagnosed with Mortons Neuroma in both feet and was treated with injections and my right hand had Carpel Tunnel Syndrome which required an operation The Consultants were kind and informative the staff were all kind efficient and I felt very well looked after I am now recovering and I am delighted with the results and improvements seen

It was easy to set up a claim

It was easy to set up a claim then the treatment I have had has been seamless and effective

Stress free during a stressful time

Easy and clear communication methods both online and via phone Much of the admin was handled directly with the hospital and health centers Timely advice and appointments as needed Very good experience

Quick and easy access to the team when

Quick and easy access to the team when you urgently need them They re very professional and help you with your queries swiftly

Very easy to use and extremely

Very easy to use and extremely supportive in difficult sensitive times