Bathroom-house Reviews

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bathroom-house.co.uk

3.73

113 reviews

Great Rating

Based on 113 user experiences

Julie

2 years ago

Absolute bargain prices

Absolute bargain prices Delivery was good and I was kept updated I required a return this was handled well There was a delay in processing this though 1 month but the communication was good and it was sorted out so cannot complain about this I would definitely use them again and recommend

Mark

2 years ago

Issues with contacting customer service

Important Update II I have now received my refund and an apology Important Update This company needs to pay Zoey a lot because she is a super effective customer contact my rating is a three from a one it will go up again when the collection and refund takes place My advice don t use email - call - Original Post Ordered two units both arrived well wrapped and padded so you may imagine the shock at discovering the bathroom laundry unit had been put together so badly it was missing several fixings and the draw was notably fitted skewed and the cistern unit had clearly been dropped these were packed in this condition and sent out I have been chasing for weeks with little or no response and no refund

Russell Payne

2 years ago

Had a problem but resolved

The packaging of the item I ordered was damaged and a fitting kit was missing I contacted Bathroom House by email but heard nothing after 3 days so called them Sent some photos of damage and a new item was sent out and the issue was resolved to my satisfaction

Alex

2 years ago

My experience was okay

My experience was okay but it was really difficult to get in hold of them on the phone It would have been better if they had it clear they do not offer phone support and have a very good ticketing system to deal with enquiries or returns Anyway my order was delivered the price was good so I cannot complain in that area I hope they improve a bit their processes but if you consider the good prices maybe that is a trade-off you can live with

Steve

2 years ago

First time to use Bathroom-House co uk

First time to use Bathroom-House co uk to purchase a Chrome Square Telescopic Rigid Riser Shower Rail Kit with 2 Way Diverter Valve Reasonably priced arrived within 72hrs not next day Easy to fit and more than happy with the product and from my experience would order again I did actually review the product on your website but it was never published and also sent an email concerning their web security In this day and age you should not be sent an email with your username and in particular the password in plain text in the email Never received a response to it But hey ho it was a unique one so if you create an account with them make sure you use a unique one not one used on other sites

Claire

2 years ago

Overall happy with product

Good customer service had placed an order using an old postcode this was quickly rectified Goods arrived on date originally stated but there was no confirmation and nothing to say they had been delivered and they were just left outside my back door House was been renovated at time so if I hadn t have checked wouldn t have known A couple of the panels were damaged but the produce it self was good

About Bathroom-house

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Bathroom-house Reviews

Rated 3.73 out of 5 by 113 Happy Customers

Absolute bargain prices

Issues with contacting customer service

Had a problem but resolved

My experience was okay

First time to use Bathroom-House co uk

Overall happy with product

About Bathroom-house

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