Battmobile Reviews

Battmobile BAD EXPERIENCE

As normal in UAE your car battery dies after 2 years I called Battmobile i asked for prices of the batteries they would not give them over the phone they said the technician who would visit me at my home would give the prices Technician arrived i would say within 40mins great service he identified the battery was going to fail and we agreed the battery should be changed My car is Mercedes 2022 GLC200 he gave me the technical differences for the batteries and recommended the Varta 80AGM i asked what is the price TO MY ASTONISHMENT IT IS AED1 999 00 Never in my life have i been asked to pay so much for a battery even if it is his best one Anyway as i knew i had to replace i pretty much had to agree and paid the AED1 999 00 On reflection and checking with other reputable battery replacement organisations this battery can be purchased from AED750-900 and fitted no more than AED1 200 00I did raise a complaint thereafter by the way the link to the complaint form does not work and a QA Manager spoke to me and tried to make out that this was how much an Agency Mercedes would charge which for me was irrelevant as Battmobile are NOT Mercedes To try and keep me happy he offered a service for my car or a family car which i told him i will never let his organisation work on any car of mine see the other review on trust pilot They clearly rip you off they ripped me off they know you are in a difficult position your battery is failing and they are at your car ready to replace it and you have no real option to check prices i am officially ripped off by Battmobile they know it and i know it and now anyone who reads this will know it

My Worse Experience Ever With a Garage

My Worse Experience Ever With a GarageI had battery issues and looked for online services to get it replaced I found Battmobile They sent one of their guys he came and then offered me a package that includes battery replacement 9850 AED The package includes 2 major services and 4 minor services It was too tempting that I agreed Little did I know I was signing off my money to some unprofessionals Here s how it gets interesting I have a jeep wrangler JK Went to desert a couple of time and I need to send for major service as the car was wobbly and shaky They said they will diagnosed the car and let me know if it requires major service or not I wasn t surprise when they told me it needed major service I agreed and later on they sent me a bill of 5k AED for some parts that needed to be change I was shocked and asked them what s the major service for What about the amount I initially paid They said most parts are not included in the package even though I paid over 9k I agreed to change the parts at my own expenses They fixed the car and sent me back with default in the motor I sent the car back then after attempts of fixing it they delivered it I drove for 30min and my car started overheating issues I never had before giving them my car On top of that they lost some screws from my tyres I talked to them about it and they told me sir these screws are not security related issues I was shocked and said it s my car and I bought it with all the stuff inside so you better find my screws and put them back They fixed the car and then delivered it to me and again there was another issue 4 times I sent my car to Battmobile and still they can t fix it ITs been more than a week they still can t fix my car They lack skills and talents The only good thing from that garage is the cleaning service Really disappointing service and I learned my lesson NEVER AGAIN

Major Service

Only battery Don t go for service

I had a terrible experience with this

I had a terrible experience with this service After they took my car I received no updates or answers All they sent were random numbers to track my car which was completely unhelpful The lack of communication and professionalism is beyond frustrating This place is a joke The customer service team is clueless and the entire experience from start to finish was frustrating They didn t give me any real answers and the follow-up was nonexistent Totally unprofessional

If I could write a 0 star I would

If I could write a 0 star I would I purchased a battery from them like 6 months ago and the guy sold a service package to me which is sounds really really good then I called them for 1st service which also a nightmare the pick up person that supposed to come at 10am came at 4pm basically waiting for him the whole day then they said that the car will take 1 and a half day for a minor service change oil cleaning ac filter and etc so to cut the story short When they return the car and I Starr driving it the car sounds weird so I open and check my radiator like I always do weekly then to find out my radiator was empty I was so frustrated coz this might cause a big damage to the car shouted at them the manager check the cctv and apologised and he said it will never happen again sooo the package is like 2 monitor service and 2major service which to be honest I don t know really know what the difference and it s not cheap so u don t have a choice but to use it then 2nd service I called them for the major service and the manager said he will make sure that it was taken care of I give them time so 2 days they have my car Then after 2 days the car is finished so I ask for a report the guy took a picture I said its not professional send me a digital copy atleast or photocopy it he didn t agree so I complain to the manager which he did convince him to give me But then the same problem but this time they put little water on my radiator and this time they blame it on me Basically I m frustrated This people knows only to take money from you So my advice pls learn amd read all reviews from the constumers which I suppose I should do fbefore getting that package Not recommended and very bad costumer care I ll try to make a complaint on costumer rights hopefully they already get a lot of complain so they can make it right

If I could give zero stars

If I could give zero stars I definitely would I purchased a battery from them about two years ago and the technician persuaded me to buy a service package that initially seemed like a great deal Unfortunately my experience with them was nothing short of a disaster When I scheduled my first service I ended up waiting the entire day just for them to pick up my car Then what should have been a simple minor service just an oil change and AC filter cleaning somehow took them over a day and a half The delays and lack of efficiency were beyond frustrating The package I purchased included four minor services and one major service but to be honest there was no real distinction between them Since I had already spent a significant amount I felt compelled to use it When the time came for my major service the manager reassured me that everything would be handled professionally Yet again they kept my car for four days and when I requested a service report all they provided was a single picture I had to escalate the issue just to get a proper digital or printed copy which should have been standard practice from the start At this point it was obvious that they were only interested in taking money rather than providing any real quality service The entire experience was filled with delays poor communication and a complete lack of professionalism My advice Always check customer reviews before committing to a service I wish I had done so beforehand This company lacks honesty respect and proper service they operate purely as a money trap squeezing every penny they can from unsuspecting customers I ve already filed a complaint with consumer rights and I hope others do the same to hold them accountable

Frauds

Frauds They messed a simple service and brake pads replacement job in to a nightmare They replaced the brake pads with faulty pads the car started making noise When the car was returned the same time to fix the noise they blamed the newly replaced brake pads and tried to sell new pair of brake pads without any refund for the first faulty brake pads that they put in They have no record of which brand they put the brakes pads of The faulty brake pads were charged 4 times the price of top notch break pads and yet after replacement they themselves blamed that the part will cause noise While they never informed about the noise bit plus the salesperson gave in writing that the expensive part is from agency and could be replaced if needed After all this they are keeping my car for 2 weeks now I have lodged a complaint with consumer protection so avoid these fraudsters at any cost

WARNING AVOID BAT MOBILE AT ALL COSTS

WARNING AVOID BAT MOBILE AT ALL COSTS My experience with Bat Mobile was an unmitigated disaster a masterclass in deceit and incompetence I entrusted them with a simple tire and battery replacement for my Dodge Durango but what ensued was a catastrophic series of events that left me stunned and outraged After installing a Benz brand auxiliary battery they claimed a warning sign appeared on my dashboard Conveniently this warning sign magically justified their subsequent extortionate demands They informed me that my car s fuse board was malfunctioning and needed replacement a claim that now seems laughable The so-called Manager Floyd sent me a message stating that a QC checkup would be performed and I d receive my car the next morning Radio silence followed with no updates or communication When I attempted to contact them my calls went unanswered The next day I finally managed to reach Floyd who dropped another bombshell my car s ABS module needed replacement with a price tag of 8000 AED The total bill including tire and battery replacement ballooned to an eye-watering 11 000 AED Here s the kicker my car had no issues prior to their service In fact it s now at my own service center where they re fixing the very problems Bat Mobile claimed existed This is a clear case of predatory overcharging and blatant dishonesty DO NOT I REPEAT DO NOT TRUST BAT MOBILE Their business practices are reprehensible and their technicians are either incompetent or deliberately malicious If you value your hard-earned money and your vehicle s well-being stay far far away from this company FLOYD 547879031 and the funniest part is this company have a complaint number and That is the same number of manager we can t speak to anyone in this company I m going to court case upon this company I think story begins

Really bad experience with this garage

Really bad experience with this garage My car came back home with some broken parts they tried to fix something and then they broke something else High price for a very low quality jobs They are trying to fix a new battery and tires in your car even if you don t need it