Beforward Reviews

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Clueless and no help from seller

The process after i made my payment is horrible No updates whatsoever and i waited a long time for my car to be shipped to Tacoma It was very hard to contact any of the agents and overall it was a frustrating experience No thanks

Very difficult and extremely costly

The requested vehicles we wanted to be had been previously sold but being still listed we even received conformations just to find out that they are not available anymore We finally got a vehicle after almost 5 weeks and overpaid by 2000 00 After close to 4 months we are still arguing having the funds returned The vehicle is sitting now close to 10 weeks at the freight forwarder waiting to be shipped with no end of the drama in sight We worked first with an agent name Vova very spotty replies and another agent name Abrar Unfortunately there is no Better Business Office or similar institution in Japan to step in and help

Bad customers Service befowarfd and

Bad customers Service befowarfd and teaf If i could give these money huggs 0 i would they dont even deserve 1 Star imagine i send my money and they dont even respond to my emails not even my whats app mesage i want this to go World Wide am putting this one the whole Cayman News about these robish bad Customer Service the agent dont even know how to approach customer and with his mouth full with lyes all i want is my money to be refund back inmediatly

BIG THANK YOU FOR ALL REVIEWERS

BIG THANK YOU FOR ALL REVIEWERSSORRY FOR YOUR LOSS Special thanks to reviewers who save me from be forwarded I was thinking of using Beforward but the bad reviews have turned me off If someone from Beforward is reading these reviews you should consider how much business you are losing through bad customer service

Bought a 2020 Toyota Landcruiser Prado that had been in a crash and was only cosmetically repaired and sold as new

Bought a 2020 Toyota Landcruiser Prado with less than 6000km The pictures looked good Once I got the car I realized it probably had been in a car crash and was cosmetically repaired However the undercarriage including suspension are damaged AC does nt work it has supports for radiator glued very bad probably because of the crash It has several engine faults One has to be wise the risk is to high to purchase vehicles from these people

Money Stolen

Took payment for vehicle Vehicle was inoperable prior to shipping so they cancelled the purchase I asked for a refund and they forced me to agree to a 100 processing fee to return the funds Now it has been 4 months without receiving a refund and they refuse to acknowledge my weekly request for update They have stolen my funds and they will steal yours too This site is clearly a scam operation and all positive posts are by paid reviewers Sad just sad as I did all my research and was still taken advantage of

I Have purchased a Nissan Urvan NV350

I Have purchased a Nissan Urvan NV350 first of all I am from East Africa before I started Caribbean team sales person by the name Ayan took over I decided to stop buying the vehicle due to personal reason This Ayan is unprofessional after paying getting a refund has been a challenging he is very rude on the phone and now he is not responding to my email before payment the responses were so quick I use my debit card to pay as it s one of the option I don t anything from only refund my money back phones whatsAPP emais and skype not responding

No shipping to the UK currently

Paid for a vehicle in December for shipment to UK Now in February it turns out they have no shipping slots available and can t offer any dates or timeframe Rather than just refund they are trying to hold to the purchase agreement and take a 1000 cancellation fee dispite the fact that they cannot ship my vehicle I keep getting refused when I ask to speak to a manager Disgusting service Avoid at all costs

bought a car with 65000km when it

bought a car with 65000km when it arrived it had engine problem and funny enough they want the money upfront and when it come to fix something that should have Been mentioned before shipping and before buying they take three months to check and still waiting Waiste of time don t buy from them there is no one u can call or speck to only email total crap

Sending cars with expensive problems

Purchased a March and it arrived with Faulty gearbox common problem with the Jap box cost 2500 euro to fix Also previously received a Vitz with gearbox slipping also a problem in JapanBe Forward did not want to know and offered NO assistance Be very aware of this company s policy as I was a high volume customer but no more