


Based on authentic user experiences
E Rey L
6734 reviews
N/A
1 year ago
Ben Sherman shoes - the worst quality literally
I used my pair of brown Ben Sherman men s wingtip oxford shoes for the first time on my birthday 10 16 22 after having them stored in their box in my bedroom for at least 3 years Went to church then lunch at CPK with family then walked around for half an hour at the outdoor mall where CPK was located So after about 4 hours on my feet the leather everywhere was peeling on both of them I cannot believe it I ve had faux leather shoes before but this is just horrible I don t even know if I can return them I don t know when where I bought them I will never buy anything branded Ben Sherman Fool me once Side note Date of experience at Trustpilot is 10 15 2022 but the correct date is 10 16 2022 I kept trying to update the review but it keeps going back to 10 15 2022 for some reason
London lockdown
6734 reviews
N/A
1 year ago
Facebook no other user post
Discount given and advertising looked great which came through my Ben Sherman uk FB page however after making a purchase got skeptical as non of the FB pages had any comment Never got my clothes or any notification but got a refund and made a loss of 3 to 4 for shipping charges which they did not refund
Rex Witherspoon
6734 reviews
N/A
1 year ago
I ordered a pair of canvas shoes and
I ordered a pair of canvas shoes and have gone over 48 hours without a confirmation and HAVE ALREADY BEEN BILLED ON MY CREDIT CARD I have sent them 2 texts 2 voicemails and 2 emails asking for confirmation and delivery status and have gotten no information I have disputed the charge with Wells Fargo and have a claim number
Yorkie Steve
6734 reviews
N/A
1 year ago
No longer the quality I once knew
I absolutely loved the Ben Sherman jeans that I bought I think I paid around 70 for them but after around a year of occasional wear I noticed a rip starting to appear near one of the back pockets never in my life have I had this happen to a pair of jeans I will be walking past this brand in the future
Aid
6734 reviews
N/A
1 year ago
Poor quality clothing unscrupulous operations and terrible customer service
Poor quality clothing unscrupulous operations and terrible customer service Having bought Ben Sherman for many years I will never buy again I bought three pairs of shorts charged for three but only two delivered Not lost in delivery as website indicated they only had two in stock but they still charged me for three Quality extremely poor compared to previous purchases of same shorts a few years ago Requested a refund for the missing pair in the returns period and am being told they will refuse to refund me as they sent me three pairs of shorts and I didn t request a refund in their returns period I have been disputing this for weeks with email evidence but get the same response What an unscrupulous untrustworthy company
luke wilde
6734 reviews
N/A
1 year ago
NOT GREAT QUALITY
bought ben sherman lounge-pants pj bottoms online from another online retailer very light thin cotton material see through when held up to the light some loose threads pretty common in clothes waistband is loose thin elastic waistband not heavy-duty enough could be a little snugger They have a fly-hole which i wasn t expecting big enough to put your whole hand through with ONLY one loosely - stitched small button in the middle to hold it closed the BUTTON CAME OFF already today just after 2 days of wearing them brand new and there s a hanging loop that can come out the crotch-fly as i typed this i m on the sofa wearing them right now funny enough ironically Wish i knew what to expect before buying multiple pairs of them not a huge loss though Also lounge-pants i recently bought from some other brands such farah aren t the best either unfortunately
Paul Bates
6734 reviews
N/A
1 year ago
Bought a pair of Ben Sherman shoes a
Bought a pair of Ben Sherman shoes a couple of months ago and the heel has split in half o one of them never had this happen even with cheap pairs of shoes Wish I had seen these reviews before buying as their quality is so bad
Lisa Buckland
6734 reviews
N/A
1 year ago
Quality gone downhill
5 years ago Ben Sherman tshirts were brilliant Now the only ones that have any sort of quality are the plain tees in the shops Every tshirt i have bought with a logo from the website has disintegrated and the material is super thin and goes out of shape far too quickly Really disappointed as used to buy 5-8 per year for my partner Bring back the quality
Anurag Khosla
6734 reviews
N/A
1 year ago
Bought white sneakers and they have
Bought white sneakers and they have started to crack after wearing just four times in total Going to the bin very soon Even the cheapest shoes from Alibaba Primark others will last a good 50 wears Having a collection of shoes can say that this is the worst experience with any shoe EVER Never buy a Ben Sherman shoe
Jake Brookes
6734 reviews
N/A
1 year ago
Poor quality products
I was gifted a new Ben Sherman belt at Christmas and after 3 weeks it started to disintegrate I contacted customer services who just said give it back to the person who gifted it to you and get them to return it I understand even if your faith and beliefs are not inline with Christmas this is a little inappropriate course of action I was then asked to fill out a customer satisfaction form which I did and sadly didn t rate the agent very highly No response was received from Ben Sherman This is why I would not recommend this company and their customer service is at best poor There are much better company s to do business with