AI Review Summary
Based on 102 reviews
Customers consistently report fast delivery and high product quality, with frequent praise for design and value. Many reviews highlight excellent service and accurate sizing, while a minority note issues with returns, communication delays, or sizing inconsistencies. Overall sentiment is strongly positive, though operational challenges appear in lower-rated feedback.
What customers love
- Fast delivery
- Great product quality
- Beautiful design
Common concerns
- Expensive pricing
- Sizing issues
- Wrong items
Last updated 1 week ago
L
Lnp
The dress is perfect size and color
T
Tanya
Great quality dress generous sizes
Nice dress easy process on website
S
Sarah Mouawad
Amazing customer service at the pop
Amazing customer service at the pop shop Very attentive
V
Vickie Ager
Good fit
Good fit quality and flattering shape They came promptly Very happy
G
G Bragg
I d give zero stars if I could
I d give zero stars if I could I want to return an item I ve spend 28 in shipping fees The return address that they gave me refuses to take packages I ve tried twice They are not helpful I d NEVER EVER order from this place again
A
Alice
Absolutely terrible experience with
Absolutely terrible experience with this company - never received my parcel worth over 700 and haven t been able to get in touch with anyone from the company for over a month I have contacted them daily and never had a response
R
Raluca Stroe
Package not received
Hello Funny that you send me a feedback request when I have not received the package yet Please check with your carriers they have no people available to make the delivery
S
Stephanie Lyons Maurer
I ordered a top from here about 6
I ordered a top from here about 6 months ago and the top came with a slight tear It was small so I fixed it The top was beautiful so I decided to try ordering a dress I ordered the dress over a month ago and still have not received it When I try to contact them I get responses in French with no helpful information on where the dress is
B
Becca Luzney
I would give this company 0 stars if I
I would give this company 0 stars if I could I ordered a dress from this website for the first time and paid for express shipping so it could get to me in time for an event After it hadn t shipped for 4 days I finally reached out to customer service only to find out my order was blocked because it wasn t in stock So I switched my order to the same dress but in a different color which was in stock and I have received very little communication throughout the entire process I have sent multiple emails a day asking when my order will be shipped if I will have a new tracking number or not if there is a phone number that I can call and talk to someone I am only getting one email from their customer support per day and their communication with me altogether stopped days ago - still no answers to any of my questions I still haven t received my dress or a refund And now I am basically out 200 Will recommend people to stay away from this website I will change my review if I hear back from the company or if I eventually receive my dress get a refund
F
From Switzerlan
The carrier was extremely rude and sent
The carrier was extremely rude and sent my items back to the shop in France just because I was not at home and my boyfriend did not have the cash to pay the toll
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