Best Electronics - Informática, Fotografia, Audiovisual, Electrodomésticos e Smartphones
Based on authentic user experiences
Lucia Cavallaro
6777 reviews
N/A
8 months ago
Avoid this company
Bought a washing machine on the 4th Jan Today is the 15th and not only my item wasn t arrived but I hear nothing from the company The 3-7 working days limit for delivery ends today and they don t bother to email me or saying when they expect it to arrive Sent an Email before and got a cold reply in copy paste style Avoid this company
Ana Silva
6777 reviews
N/A
8 months ago
DO NOT USE THEM THEY LIE ABOUT DELIVERY AND REFUNDS
On 15 October 2020 I purchased and paid for a refrigerator from them Delivery was agreed as 3-4 weeks Since then I have written many times and each time they simply reply We are checking with the supplier and never gave a delivery date Finally on 3 December I contacted them to CANCEL the order and request a refund This they acknowledged but since then NO REFUND and only auto-replies We are very busy in spite of SEVERAL requests for the refund
GL
6777 reviews
N/A
8 months ago
Not the Best but the Worst
The worst After placing my order nearly two months ago I had to wait for the funds debit card to be validated as paid before the company would even order the merchandise a refrigerator stove oven and dishwasher Numerous contacts with the company went unanswered -- or were automatically replied to with a standard reply -- and I had no idea when my merchandise would be delivered This was vitally important as the delivery address my future home is different from where we currently live Finally I received a reply that I would be notified by the transport agent on the day of delivery Never happened Instead the delivery company called to say they were outside the door 150 kms away Worse yet despite indicating that all items would be delivered within three to five business days on the date the delivery was made I received an email notification that my dishwasher would be delayed Best Electronics gave me two choices To wait for the delivery whenever or to purchase a comparable dishwasher model through them for more immediate delivery--despite the fact that we had done extensive research and wanted this manufacturer and model I replied that neither of their options was acceptable I wanted a complete and immediate refund Best Electronics No way Absolutely the worst
Tiago Ferreira
6777 reviews
N/A
8 months ago
I wish I had read these reviews before
I wish I had read these reviews before ordering a dishwasher Dishwasher was damaged prior to delivery but since packaging seemed unmarked I signed for it unopened I also paid for installation - isn t the installer supposed to unwrap it he was supposed to arrive later Company will take no responsibility whatsoever
Jan van Boetzelaer
6777 reviews
N/A
8 months ago
Terrible customer experience Haven t got my order
Terrible customer experience I ordered an installation kit for our hob but instead they delivered an induction hob We made arrangements with the shop so we returned it As of today we are still waiting to receive our installation kit The customer service doesn t have any update and honestly I don t know why it s taking so long We have been penalized because of their error and this is extremely unfair Stay away from this shop
Kelly Sloan
6777 reviews
N/A
8 months ago
Can I leave less than 1 star
Can I leave less than 1 star What a tedious exhausting and ridiculous experience with this company They are rude unapologetic and absolutely do not care about providing a basic level of customer service I wish like many others here I had read these reviews prior to my purchase Not only did they send us a damaged machine and then offer a measly 10 off what was very visible damage on the machine door but it s been almost three weeks since the original order and still no machine The man I just spoke to on the phone was literally aggressive and told me if I didn t like the situation it was my option to cancel Ha Horrendous service do not waste your time
Olga Chernenka
6777 reviews
N/A
8 months ago
Misleading
Apesar de ter lido as avalia es negativas encomendei uma m quina de lavar secar porque a minha experi ncia anterior tinha sido positiva Pois desta vez foi m Telefonei antes de encomendar para saber se o produto estava dispon vel ao que me responderam que sim dentro de poucos dias n o quero errar mas creio que disseram 3 a 5 dias Passaram quase 3 semanas e nada Ao telefone dizem que est dispon vel na marca e que tudo depende de quando a marca entrega e que n o tem controlo nenhum sobre isso Portanto quando se pergunta pela disponibilidade h que ter em aten o de que tipo de disponibilidade se trata Os pre os s o bons mas n o pagam a irrita o
Ricardo
6777 reviews
N/A
8 months ago
bad service
bad service
MR B BEAVES
6777 reviews
N/A
8 months ago
The shop proposes items that they do not have in stock
The shop proposes items that they do not have in stock and which may or may not be delivered to you My experience is very bad so far I ordered an iPad on 16 nov 2022 which according to their website was in stock A month later on 15 Dec I requested a refund as there was still no sign of the iPad On 16 Dec I was assured by Julia Gama that refund would be made immediately Today 30 dec I am still waiting Nobody replies the telephone Suggest you buy on Amazon es instead Terrible service
Amanda Hogg
6777 reviews
N/A
8 months ago
Sold me a broken item wouldn t give me
Sold me a broken item wouldn t give me a receipt then refused to exchange or refund stay away
