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Manuel Cabello de Alba Gil
6731 reviews
N/A
1 year ago
Kayak Saturn loss of air through the interior of a cone
Lack of subsidiary responsibility due to a manufacturing defect in the most robust area of the boat and that came out over time Both seller and reseller do not want to be held responsible I expose the latest e-mail exchanges omitting names and addresses to comply with the rules dictated by the platform Good morning Mr Eliot Since Sunday when he answered me I have been reflecting on the facts and the recommendations you have given me and although it is within the law I do not see it as reasonable It is as if you had a car which has been used extremely little and after the warranty period without any logical cause a wheel axle breaks It is not reasonable There has to be a serious deficiency in the manufacture which in time has to appear If I have no other alternative I will have no choice but to do what you say so as not to have to throw the kayak in the trash or use it always having that deficiency I understand that it is not logical for the boats to break in this area it is the most robust I m afraid to make a repair of this magnitude which I don t see logic and leave it even worse The kayak has not been abused it has not been punctured it has been used extremely little It has been stored all these years in a cool dry place And I ve picked it up again now that I m retired I request your reply Gratefully yours sincerely Hello Please clarify what kind of advice or solution you are looking for I am not clear If you have slow leak in 1 location you can fix it and keep using that kayak If you don t want to fix it then you can discard that kayak I do not see any other options here Best Regards Good afternoonIt was the answer I expected from you in a manufacturing deficiency I m not asking you to give me anything I have already explained how the kayak has been used and what I have found through no fault of my own Thank you very much for your attention
Darin Boyles
6731 reviews
N/A
1 year ago
Not sure about product as I ve never
Not sure about product as I ve never got what I paid for and it was lost via fedexCustomer service is horrible so I would not recommend at allGoing to my bank to fight for a reversalNow Have proof of fraud And am reporting Eliot is All Lies and no help at all
Alan C
6731 reviews
N/A
1 year ago
boatstogo com Phone support for a 19 fee per incident
One month ago March 4 2023 Saturn 11 SD330W was delivered without ORIGINAL MANUFACTURER S STATEMENT OF ORIGIN AND VESSEL BILL OF SALE April 3 2023 still no boat documents Last email March 29 Company response We understand that sometimes a human conversation is preferred which is why we do offer personalized outgoing phone support for a 19 fee per incident If you re interested you can order it here There is 19 fee per incident Please order it here Best regards Eliot
Joel Norling
6731 reviews
N/A
1 year ago
the boat fell apart in 3 years
the boat fell apart in 3 years used it maybe 10 times always in garage NOT IN THE WEATHER ITS CRAP every thing is falling off NEVER BUY AGAIN I ve HAD other inflatables with NO problems this is my third saturn the old ones were great not now workman ship has gone to he
Jerry Skinner
6731 reviews
N/A
1 year ago
best choice
if your looking for inflatable boats JUST save time and money and go to boatstogo com they are the very best in every way Trust me
Green Dolphin Lane
6731 reviews
N/A
1 year ago
BoatsToGo is just what I was looking
BoatsToGo is just what I was looking for They have a wide selection of sizes and types of inflatable boats I wanted a lightweight boat that would be easy to pack into out Sprinter travel van but still large enough to handle large bodies of water I ended up choosing the 12 Mars budget model because it only weighs 90 lbs yet is rated for a 25 Hp motor The photos YouTube videos looked good but I was still slightly skeptical that it might not be sturdy enough I needed to order a motor but held off before deciding which size to buy until the boat arrived It arrived in 3 days which impressed me for a 100 lb package from Miami to Charlotte The boat seemed sturdy enough IMO that I decided to order a 20 Hp outboard for it That s the largest Hp rating under 100 lbs The one I got is supposed to be 94 5 lbs It will be here in a couple of days I m excited to get it out on the lake for a test run I was lucky and purchased during Black Friday and saved about 100 I also ordered a bimini top for it but had to get it from another source because I wanted it in a color besides gray Not sure why BTG only sells them in gray I can t wait to see how fast the little 12 boat will run with 20 Hp I expect it will fly I had a little trouble with one of the valves I twisted the seal loose inside it BTG includes a special wrench for unscrewing the valve assembly and even a spare valve I d just turned the valve too much and caused a seal to come off the groove It was a breeze to fix and I was actually happy to see how simple they are to service So far I m a very happy customer
Garron Miherson
6731 reviews
N/A
1 year ago
I had Saturn boats for almost 15 years
I had Saturn boats for almost 15 years and they always deliver Good quality boats and quite nice prices I got new boat just week ago and it very nice Very happy
Justin
6731 reviews
N/A
1 year ago
I have a 14 kaboat and wanted to tell
I have a 14 kaboat and wanted to tell you how much I like it and some of the modifications I ve made It packs an unpacks very easily in the carry bag it s a one-person operation from start to finish While I m putting on my dive gear I have the boat hooked up to an electric pump and by the time I m done dressing I only have to top it up with the hand pump Deflating is even faster just open the valves and roll from the transom to the bow it s all wrapped up in a couple minutes I bought an old Evinrude Light Twin 4hp engine for 100 and with just me aboard it ll plane at about 15mph With two people the performance drops to 6 5mph but this is two big guys with wetsuits weight belts etc I put the gas tank under the bow cover and run a long fuel line back I don t often use the seats that came with the boat The rear seat is too close to the engine and the middle seat is too far so I just sit on the tubes I have a 42 qt cooler I use in the middle of the boat it s pinched gently in place by the tubes and stays in place I use the cooler for storage and it makes a convenient middle seat for a passenger I can move the cooler where I want to better balance the boat One thing I ve modified is to use a 2-piece marine plywood floor I laminated the bow section so it follows the same curvature as the boat The floor is very solid under foot distributes the load better along the full length of the boat makes the boat more stable and improves handling Thanks for a great product
Marc Vetovious
6731 reviews
N/A
1 year ago
Great Boat I love it
I have had my Saturn SD330W for about 3 weeks now and I have had it out on the water twice for some log river and lake cruises This is my first inflatable boat and everyone I told about my purchase thought I would immediately be eaten by an alligator and the boat would sink This boat is tough Once you see it in person you will realize how well constructed the Saturn boats are My wife who was very skeptical now loves cruising on the water and taking in the views 3 separate tube chambers an inflatable keel and an air floor make it very safe I have no worries about sinking or a tube puncture the material is very strong I have a new 6hp Suzuki that pushes it along fine but is a bit slow with 6hp since I opted for the wide version of the SD330 If you are looking for speed more HP is what you need My current setup is a cruiser perfect for a leisurely cruise up a river or on a lake not land speed records I have had 4 people aboard with room to spare I actually carry the entire boat in my subcompact 3 cylinder Mitsubishi Mirage with room for a passenger the engine and everything else With the transom wheels I am able to set it up and get the boat in and out of the water with ease by myself Using a high pressure pump it only takes about 30 min to get ready This boat is great and I am already looking to purchase a Saturn KaBoat for a trip to the Keys and Everglades
apnerto
6731 reviews
N/A
1 year ago
Good support team
Good support team they were very friendly and helpful in aiding me in finding the right boat for me They were very patient with all my questions and helped me to find a boat that was the right size and price for my needs Overall it was a very good experience to purchase from them