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Based on authentic user experiences
Sean
6730 reviews
N/A
1 year ago
I reached out for a return and they
I reached out for a return and they were quick to respond just like their shipping I didn t ask for anything but they still gave me a full refund Love using bodybuilding for all my supplements and will always use them
James G
6730 reviews
N/A
1 year ago
attentive post-sales customer service bridges information gaps
my package was held at customs and then returned to sender this all happened due to a mistake on the sender-warehouse declaring double the value of my package Singapore customs would not release the double priced package unless the duty was paid the duty to be paid was nearly sgd100 customer service helped me throughout this mishap by assisting me with gaps in my information i was assigned with a very good communicator and it was very easy for me to understand the mishap and how i should proceed the easiest would be to return the mis-priced package and get a refund for my purchase customer service was very attentive to the details of the situation and provided a helpful and assistive human experience during this whole saga thanks
customer
6730 reviews
N/A
1 year ago
Great customer service
I received the wrong order so I contacted customer service Agent Mighty Millie promptly took care of everything making my experience stress free You can t beat that
The Makeshift Intervention
6730 reviews
N/A
1 year ago
Exceptional customer service
I purchased NutraBio Alpha EAA thinking it was all EAA Turns out it s mostly BCAA s unlike their other product NutraBio Intra Blast I didn t realize the ingredients until after I opened the container I contacted customer support immediately and within 24 hours they gave me a gift card valued at the cost of the product Exceptional customer service
Devin Laforce
6730 reviews
N/A
1 year ago
Excellent Customer Service
Over the past couple of months I was having some difficulties receiving some products through bodybuilding com that I never had issues with before Some disruption was expected with the pandemic but I was starting to get frustrated not having the products I like for my workouts I was able to connect with support staff and they were very polite understanding and were able to help me out As a customer it was nice to feel prioritized and my initial negative experience ended in a very positive way Thank you
BigC
6730 reviews
N/A
1 year ago
I had a great experience Thanks Mighty Millie
I had a great experience Mighty Millie was so helpful She really took care of me and empathized with my situation She was really nice an quickly resolved my issue Because of her I will continue to be a long time customer at BB com Thanks Mighty Millie
Donnie
6730 reviews
N/A
1 year ago
Great customer service team that helped
Great customer service team that helped understand and resolve the order shipping issue I was having I ordered after hours the flavor was incorrect but even though I sent a message right away the order was still shipping the following day The customer service team tried to have the order shipped back but it arrived nonetheless The team issued me a refund and all is now well in the world
Christopher
6730 reviews
N/A
1 year ago
I was just about to stop doing business
I was just about to stop doing business with bodybuilding com due to its lack thereof of Quilty and competent customer service agents that s until an employee by the name of Mighty Millie stepped in and took care of the issue took care of a client and made it right Why is it that it took several days several hours and a horrible experience with several of bodybuilding com employees not doing their job I truly would like to know why why the employees refused to do their job two agents hung up on me and did nothing but ruin my faith in doing business with bodybuilding Com
Susan Taylor
6730 reviews
N/A
1 year ago
I was online placing an order and had
I was online placing an order and had some problems with the discount codes I called your customer service number and mighty Millie helped me thru the process to get my order placed and my discounts applied I so very much appreciated her customer service skills and her willingness to help me thru the situation and get everything done in a quick and professional manner - I would hope to talk to her every time that I might need to call for customer service Thanks Mighty Millie and thanks Bodybuilding com
Rominder Singh
6730 reviews
N/A
1 year ago
Mighty Millie solved the issue
My order was cancelled and I called and was told I would get a response which did not come I called and Mighty Millie walked me through what was required When I placed my next order it was cancelled again I called Mighty Millie back and she found out it was an IT problem on the website site She had the issue resolved then stayed on the phone while I resent the order It finally worked She was personable understanding and really took my problem to heart and didn t stop until the problem was solved She is an asset to the bodybuilding company