Vitaglo Reviews

Terrible customer no service

Terrible customer no service never sent product no response to email Then called short and rude over phone

Took my money never sent product

Avoid this company They re quick to take your money but in my case never sent the item Weeks later I emailed them and they said sorry we can t get that product so they re selling stuff they don t have Now it s PayPal dispute time because they re not so quick to refund money on their own

One star is too generous but no negative star choices

Should have read the HUNDREDS of negative reviews on VITAGLO before I bought Most were 1 star because you couldn t choose NEGATIVE stars Their site showed BWC Maximum Face Cream as ORGANIC Wow I thought I ll buy from them this time to get organic Came non-organic and different than my usual jar Also ordered 2 standardized herbs Nature s Way black cohosh came The other was switched to Solaray ROOT and was not standardized I first called about the cream on the phone the man who answered gave new meaning to the term rude He said the UPC was the same so the maker must have changed it They emailed me and asked me to call about my order same rude reception and he said I had to call back to speak to a woman who handled the product When I did I told the man about the switch to not standardized Solaray he said Nature s Way discontinued what I ordered He never emailed to tell me that - I could have looked elsewhere He put me through to the woman I was to get help from I would have thought it could not be possible that 2 at the same company could be so rude but I was wrong And all those reviews that said the same thing WERE CORRECT Go somewhere else

ZERO STARS

ZERO STARS I ordered 3 Vega Premium Protein Powder 4 lbs I received 7 of the smaller containers The weight does come out to a little over the 12 lbs that I ordered However I got 2 of the Chocolate 2 of the Mocha and 3 of the Vanilla That means that I did not get to choose the flavor of the 3rd container Now I have 7 containers to store instead of 3 which I ordered I called VitaGlo a division of Discount Natural Foods customer service and someone answered that was short with me sounded stressed and annoyed that I called While I was trying to figure out the math to what he was explaining to me he was frustrated and impatient I finally told him that he was not being very nice to me He replied Don t call me names I did not call him a name but I was thinking it He was rude impatient and annoyed with my call I asked for his name and he refused to give it to me Worst customer service representative ever I wish I had read the hundreds of negative reviews about this business before I purchased from them In fairness to me when you look for VitaGlo reviews you may not get the correct reviews as they are a division of Discount Natural Foods The BBB does not list as VitaGlo but Discount Natural Foods Hopefully this will save someone else from purchasing from this company

The worst Internet company I ever dealt

The worst Internet company I ever dealt with I placed an order then never got it IF I DIDNT CHECK UP ON THE ORDER A MONTH LATER I WOULD HAVE PAID FOR MANY ITEMS AND NEVER GOT ANY They back ordered many items even though I demanded they NOT BACK ORDER ANYTHING EVER So they decided to charge me for the whole order and never sent me many products I called them they are afraid to talk to angry customers Typical for new York beanie baby morons They ignored my emails I finally sicked the attorney general on them and got about half my money back If I had the energy I d take them to court and really get them back Still might STAY FAR AWAY FROM THESE LOWLIFES Low prices most times equals lower quality service or worse

Still waiting on shipment after 2 5 weeks

I wish I would have read the reviews on this site before I made my purchase My brother has been using them for years and hasn t had any problems so I thought I d be ok boy was I wrong I purchased my order nearly 3 weeks ago and my credit card was charged 2 weeks ago Customer service is awful - I ve sent them two emails asking them what the problem is and just called them to see what was going on They were extremely rude and said that they are working on it When asked what that meant they didn t really have an answer Since it was a food item I asked what happens if it shows up melted ruined etc and they told me that it wasn t their problem - I should take it up with UPS They hung up before I could ask any other questions

The product I received was completely defective and I was treated horribly

The product I received was completely melted and in horrible condition Their website provided assurance that if I received defective products they would be replaced I called today was connected with a man who was incredibly rude and short He advised that this was not something they would help me out with I then asked for someone else who could help me and he said he was the owner have a good day and then hung up on me I have been repeatedly making 100 orders from this company I couldn t believe how rude and dismissing this guy was The worst customer service I ve ever received I ll never do business with them again As a read through the list of complaints below I don t doubt anyone of them Also I just looked up on the Better Business Bureau s website and found the firm has received 41 complaints and has failed to respond to 39 of them I think this speaks for itself - what a truly horrible company to work with Save your money and do business with companies that treat their customers well and stand behind their product

LEFT IN THE DARK

I ordered some products on March 4 by March 10 the products still had not shipped I emailed this company regarding the status of the order I received no response Then I emailed them telling them to cancel my order I received no response Then I emailed them through my PayPal app I let them know to cancel the order and that I would dispute the transaction if they try to proceed I still received no response I called them today March 17 a man answered the phone He asked for my ZIP Code he said oh yeah I got your email your order has been canceled Click he hung up Some of the worst customer service I ve experienced They don t communicate and it seems they don t care about their customers I would not recommend this site at all especially if you don t want to be left in the dark