


BrandMentions - AI Social Listening & Brand Monitoring Tool
Based on authentic user experiences
Dinh Nhan
6734 reviews
N/A
10 months ago
scam
scam cant refund even when i dont use the service
Marouane Tourham
6734 reviews
N/A
10 months ago
The Worst at everything
I would strongly advise caution when considering this brand My experience with their service and customer support was disappointing to say the least Unexpectedly I was charged three times the amount displayed on their website totaling 297 This gave me an impression more of a dubious practice than a legitimate business I tested their service for a mere 5 minutes and found that it did not meet my needs The data provided was in my opinion mostly irrelevant and of low quality Regrettably I overlooked canceling my trial subscription in time and was billed for three months of a service I have no use for Upon realizing this I immediately contacted them for a refund only to be met with the reply that I should have read their terms and conditions It was barely a minute after I had received the billing notification that I had canceled my account and requested a refund While I am hopeful that PayPal will help me get a refund I wish to share my experience so that others can be more careful This company seems more interested in securing payments than providing a satisfactory customer experience I would suggest exploring other alternatives
6734 reviews
N/A
10 months ago
AWFUL SERVICE
IT S TERRIBLE I WAS TAKEN MONEY FROM THE CARD 297 FOR A 3-MONTH PERIOD YET I HAVE ALREADY UNSUBSCRIBED FROM THEIR WEBSITE THEY DON T ANSWER ME I ASKED ABOUT THE REFUND YET CURRENTLY CAN T HAVE ANY REPLY WILL CLAIM FOR THEM AND THEIR SERVICE
Lia
6734 reviews
N/A
10 months ago
Horrible service They take your money
Horrible service I didn t finish subscribing for the free trial and they kept bombarding me with emails asking me to start the trial so imagine my shock when 297 was withdrawn without my consent from my account Spent a month disputing and my bank got the money back thank God Do NOT do business with them
Rocky
6734 reviews
N/A
10 months ago
Beware
Careful During their free trial you can get tripped up and incur a 500 charge Then you find out there s no way to contact them -- no phone number no chat function no email address Since I didn t use any of the data supposedly available after getting charged I expect a prompt refund If that isn t forthcoming I ll dispute the transaction
Ruth Fehlinger
6734 reviews
N/A
10 months ago
Absolutely horrible service and page
Absolutely horrible service and page I never finished my sign up and was bombarded with emails for a week about how I had never finished signing up for my trial as I had not provided credit card details now imagine my genuine surprise when I was charged over 350 I sent an email and was told that I had not cancelled my subscription during the trial period so no refunds are possible When for a whole week I had been told I had NEVER FINISHED MY SIGN UP TO THE TRIAL
Lizzy
6734 reviews
N/A
10 months ago
It is a pity I didn t read the review
It is a pity I didn t read the review for this company before terrible service I also got charged for a quarter payment even though the trial period was not over and I informed them that I was not going to proceed with them I hope my bank will help me Terrible company terrible people
Aaron Ward
6734 reviews
N/A
10 months ago
Scam
Scam - they use dark patterns on the site to trick people in to bulk payments