AI Review Summary
Based on 138 reviews
The majority of reviews for BTC Markets are highly positive, with users praising the platform's ease of use, fast withdrawals and deposits, reliability, and security over many years of use. Conversely, a significant number of negative reviews focus on severe issues such as frozen accounts, unrecoverable funds, slow support, and restrictive policies leading to substantial financial losses. More recent feedback also highlights concerns about trading bots that work against the user and high transaction fees.
What customers love
- Fast withdrawals
- Easy to use
- Reliable platform
- Secure transactions
- Local Australian exchange
Common concerns
- High trading fees
- Slow support
- Account restrictions
- Arbitrage bots
- Withdrawal issues
Last updated 3 weeks ago
J
J North
I ve been trading with BTC Markets on and off for 7 years I trust them They keep improving the interface and adding more pairs Withdrawals in AUD are quick and easy within 5 minutes to my Osko-enabled account I ve needed customer support after losing access to my email address and again after losing 2FA access In both cases support was quick and helpful The fees aren t the lowest but that s the case for all local exchanges I believe
T
Tom
I have trusted these guys a long time
I have trusted these guys a long time since they started out in the crypto trading world and they haven t let me down yet Fast transactions and easy to use platform
D
David Newton
I HAVE FOUND MY EXCHANGE
Finally I have found a user friendly exchange The support staff are super helpful rather than being a hinderance like so many other exchanges I have shown people with little experience BTC Markets how to use the site and they love it The only downside is that for Tether they don t operate on the very popular and cheap TRC20 network Don t waste your time with the other clowns at other exchanges
R
RL
Real deal
Real deal Fast transactions Fast deposits Fast withdrawals Just wish they have better fees
B
Bill
Great crypto exchange for Australians
Great crypto exchange for Australians Easy to use low fees direct funds transfer with fast withdrawal and deposits
D
Dave
So easy to buy trade sell
So easy to buy trade sell Have been using btc markets for over 3 years with no problems
J
Joe Shabadoo
Very smooth user experience
Very smooth user experience interface is very professional the website cannot be faulted BTC Markets make it very easy to buy Bitcoin have been using them since 2017 I recently withdrew some Bitcoin and was very impressed by the speed with which it reached my fiat currency bank account The only hold up is getting money INTO my BTC Markets account Commonwealth Bank have deemed it necessary to wait 2 weeks for any transfers to go through and limit my deposits to 10k a month despite BTC Markets doing all KYC checks and after repeatedly telling CBA that these are transactions authorised by me These hold ups are for my own safety of course Obviously this has nothing to do with BTC Markets just very frustrating Users should beware that these hold ups will most likely occur more frequently as commercial banks realize that Bitcoin is a threat to their monopoly and limit the off ramps to the fiat currency system Would highly recommend BTC Markets
C
customer
Withdrawal was quick and flawless
Withdrawal was quick and flawless now if only the banks would let us deposit just as quick when we want to put funds back in
W
Warren
Sale of my crypto was so fast
Sale of my crypto was so fast and the proceeds were in my bank account within minutes I ve been using BTC markets since 2014 and they have always been very efficient
B
Blunt Investments
Lower volume Australian exchange
Lower volume Australian exchange Has managed custody of our trade portfolio well through several bear markets Could do with a larger coin selection notable DOGE coin is missing from their markets Arbitrage is never horrific due to several trade bots you can always gode them higher if you wish to sell or buy at a slightly better price
Looking for Btcmarkets alternatives? We've ranked 20+ similar companies by reviews.
View All Alternatives