Bugg-ease Reviews

Outstanding Customer Service

Due to health issues and to continue playing golf I ve been researching one person golf buggies I ve spent the last couple of months searching for the most reliable and effective buggy and have spoken to five retailers of different brands There s a company called Bugg-ease based in Bradford I m not sure really where to start The customer service is outstanding just as rare as a Hole in One I ve been dealing with Jon one of the proprietors He spent time explaining the buggy s specs As I have a bad back I was concerned about how to get the buggy in and out of a Range Rover with a high tailgate Jon kindly offered to give me a demo at my house in Sheffield first major plus Last week he brought down the buggy I wanted As he was delayed on the motorway we only had 20 minutes for the demo as I had to go out for dinner Just enough time to show me how to get the buggy in and out of the car I told Jon that I didn t have time to commit to 2200 Amazingly Jon said to keep the brand new buggy and play a couple of rounds to see how I got on with it No deposit was requested just trust second amazing thing Whilst I was born in Sheffield I only returned in December from Kent I would suspect that 99 99 of other buggy retailers would request full payment I did say that I didn t feel comfortable trying out a brand new buggy with no guarantee that I ll buy it but he said not to worry about I played golf and used the buggy the next morning I did struggle with the steering but coped ok Getting the buggy in and out of my car proved tough as the tailgate on the Range Rover is high I called Jon to let him know He said we would come down and drop off a different steering bar and a remote control to make it easy to get it in and out of the car third amazing thing True to his word Jon came down with a brand new buggy but with T bar steering He spent 30 mins with me giving me the chance to try out the different steering All was fine In a few minutes Jon showed me how to get the buggy in and out of the car with ease Again Jon said give it a try and let me know how you get on No deposit or money was requested fourth amazing thing That was last Wednesday August 30th and I m playing tomorrow with the buggy I have worked all over the world and have bought and sold many things From houses to cars and companies to golf clubs In my 58 years I have never experienced such excellent customer service as provided by Jon at Bugg-ease This is only the second ever review I ve written and was compelled to write this one It really wasn t amount the money it was about the lengths he would go to to ensure the customer gets the right and most appropriate product The buggy is great It looks cool in Graphite Grey comfortable and coped admirably with the hills on Sheffields golf courses with 55 of power left at the end of the round If you need an electric one person golf buggy look no further I ve done the research and experienced the product Save yourself some time and give Jon a call at Bugg-ease I guarantee you won t be disappointed I forgot to mention their amazing Warranty Unlike any other supplier of golf buggy s in the UK Bugg-ease offers a unique repair service at your home rather than having to get it back First class customer service and first class buggy s Thanks Jon