Butlershome Reviews

Incorrect product provided and actual item not available Still awaiting confirmation of refund

Wanted to leave an honest review here so that others can be aware before purchasing We ordered an item for collection ten days ago and were advised it should be available for collection in 24 hours Following zero communication from Clinton online both 2 and 3 days later we went to the shop in Stephens Green to check if it was available We were told that there was no communication between stores and shipping and no one could update us nor were there any phone numbers available We then got an email after 5 days saying that they would update us shortly - again days past and nothing no answer on their phone either Just this morning I emailed them again to see if there was any update - which was followed by an automated refund email an hour later no reply or apology from them To be honest I have shipped with them a lot in store over the last 2 years and they usually have nice stock in store but based on this experience I would strongly advise against shopping with them online purely because I don t think they actually have anyone managing the online store For such a small simple order it was worryingly poor Will continue to shop in store though the online experience was a mess

You cancelled my order because it was all out of stock Why was it showing as available on the system if you d no stock

Did an order butlers cancel my order claiming it was on my request and refuse to answer to my email Really impressive customer service

You canceled my order without any explanation and now have audacity to ask how was the purchase You must be joking

Paid for item was excited for it to arrive and then was told there was an error on their online shop and it was out of stock

Product out of stock after payment and order made

Order has gone unfilled 7 days and no update or reply to email contact

Only giving 1 star as 0 is not an option They owe me 700 for a year now for an online order I never got

I bought the product a week ago and haven t received an update yet I still don t know when I am supposed to pick up the product