Campaya Reviews

Sommerhusudlejning - Lej sommerhus direkte fra private

4.29
14 reviews
Great Rating
Based on 14 user experiences

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AI Review Summary Based on 14 reviews

Overall customer experience with Campaya is mixed, with a significant number of extremely positive reviews but also some severe negative feedback. Many customers praise the company for its super, amazing, and very high-quality service, often highlighting friendly, helpful, and effective staff. Positive experiences frequently mention easy and simple website processes, fast and reliable booking, and personnel who are understanding and go out of their way to solve problems. However, a few customers report terrible experiences involving uninhabitable, filthy, or moldy properties that were not ready for rental. Complaints also cite very poor service from the office and hotline, being unresponsive to issues, and failing to send technicians for broken facilities like washing machines. The product quality, specifically the rented properties and their facilities, shows a stark contrast between well-managed bookings and those with old, broken, and non-functional amenities. Delivery of the service, in terms of the actual holiday stay, can be highly inconsistent, ranging from perfect accommodations to completely unacceptable conditions. The reviews do not provide specific information regarding a formal returns policy for bookings. Overall satisfaction is polarized, with most reviewers being very grateful and likely to book again, while a minority feel the experience was much lower than expected and would not recommend.

What customers love
  • Easy, simple, and fast website/booking process
  • Personnel who understand and care about
  • Ability to handle special requests and
Common concerns
  • Properties being uninhabitable, filthy, or moldy
  • Old, broken, and non-functional facilities in
  • Failure to send technicians or address

Last updated 4 months ago

H

Terrible experience with Campaya

It was not a succesful and nice experience and much lower than what we expected Service providing by the office and hotline was very poor Facilities in the house were very old and broken and not functional Washing machine and dryer was not functional and Campaya didn t send a technician although we asked and had urgent need for that bread toaster was broken and not functional The grill was rusted small and not suitable for number of people at the house Dishwashing machine was small and also not functional as a matter of problem with electricity main fuse and Campaya refused to fix it although we mentioned that Oven was very dirty and full of oil and therefore not usable Toilets were not clean and full of cavity which we cleaned ourselves Beds and mattresses were full of dust like nobody have cleaned them for ages The area was super nice and perfectly designed which made us enjoy our time but facilities were much much lower than standards
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