AI Review Summary
Based on 89 reviews
Customers consistently praise Candle Guy for fast shipping and excellent customer service. The product quality, scent variety, and creative labeling are frequently highlighted as positive attributes. Several reviews note issues with package delivery, often resolved effectively by support. Some customers mention the candles being smaller than expected for the price. Overall, the experience is rated highly, with many stating they will reorder.
What customers love
- Great customer service
- Unique scents
- Quality product
- Creative labeling
Common concerns
- Small size
- High price
- Weak scent
- Packaging flaws
Last updated 1 week ago
S
Shurrie Lynn
Arrived very fast in excellent condition and he loved it OBVIOUSLY Thank you
C
Cayla
Candle was a great gift idea and it
Candle was a great gift idea and it smelled amazing Definitely will be ordering from them again
H
Heather
Lost package
Lost package Reached out to customer service and was pleased with quick response time They asssited in filing a lost package claim and resent out the candle Thanks Candleguy
M
Miranda Blake
Great product
Super fast shipping and arrival great price excellent product
J
June Lopez
Will order again
Website was easy to navigate delivery was super fast and the smell was exactly what I was after Candle is a bit smaller than I expected but getting a message on it makes up the difference 10 out of 10
J
julio armendariz
Would purchase again
Updated review seller contacted me regarding my melted candle that was ruined when i received it Seller sent another one immediately and came in in perfect condition Very professional customer service Good candle smells nice
M
Mary Nolan Obregon
The perfect inappropriate gift
I bought 4 candles for the annual gift exchange They were perfect inappropriate the gift to steal Thank you for the fast shipping
V
Victoria Lee
This Company is amazing
This Company is amazing I ordered multiple candles and they all look and smell divine They sure do make an impact in the home and visitors comment frequently Highly recommended
L
Lindsay Willis
Great Customer Service
Great Customer ServiceGreat candleI had an unfortunate mishap and some of the letters were scratched off a bit It was still useable but definitely noticeable They made it right straight away
G
Giselle G
Excellent customer service and scent
The customer service is phenomenal I ordered a candle but the post office never delivered and deemed it lost When I emailed their customer service they were so helpful and had a new one sent out within a week of my email The candle smells amazing and the sayings are just as great Love it