Canonprinterhelpline Reviews

Name: Canonprinterhelpline
Address: N/A, N/A, N/A, N/A, US
Telephone: +0000000000
Rating: 2.00

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2.00

16 reviews

Poor Rating

Based on authentic user experiences

Rated 2.00 out of 5 by 16 Happy Customers

Judah Kessler

6777 reviews

N/A

1 year ago

How I Wish There Was An Option For Negative Stars -5 out of 5

JUST bought a Canon PIXMAR TS202 printer not expecting all too much for the price BUT I did NOT expect it to NOT come with a necessary USB cable to connect it to the computer There s NO indication parts list on the box so you ve NO idea what s inside other than the printer I was quite excited to find this printer just 25 minutes ago It s the first printer I ve purchased in many years have done-so because it s truly needed at the moment Got it home carefully opened the box removed the parts followed the Set-Up instructions with care yes I questioned the absence of the USB cable but in these Bluetooth WiFi days gave benefit of the doubt Went through the entire set-up procedure until FULL STOP It requires a USB connection to the computer So I went on-line found the telephone number for support and as I was on hold I went on-line and THERE I found a What s In The Box Nope No USB connector for the computer I held waiting for Customer Support to ask what specific cable I now need to buy in addition to having bought the printer got DISCONNECTED after holding for the better part of an hour So now my options are SEARCH the Internet for the cable needed or travel another 80 miles round-trip to return an other-wise useless printer I couldn t be more disgusted if I tried I haven t really trusted Canon in many years for any-thing from cameras to computers Their quality has in my opinion plummeted incredibly But THIS incident has put the final kabash on my EVER paying for ANY Canon product in addition to the past experiences with their photography equipment none good especially where Customer Support Service is concerned I ll be making every effort to pass along my personal experiences warning as I m doing here any all potential buyers of their products that should they invest their money they best be prepared to be sorely disappointed from product quality to the proven fact that with Canon it isn t Buyer Beware it s Give Us Your Money Shut Up Go Way Goodbye For lack of a better term suitable for print here let me just use filth for the entire experience

Secilly Akins

Broken brand new camera

I purchased a canon eos t7 brand new I took two pictures with it then it started saying change battery pack I tried another new battery same thing so I send it in bc it s under warranty They send the camera back saying they could not fix it because it had corrosion inside of it They stated there was nothing they could do for me Therefore I m stuck paying for this camera that won t even work Then they put it against my credit so now I m messed up there to My thing is how in the world am I to blame for a brand new camera not working correctly I have never dropped the camera had it close to water nothing So if it did in fact have corrosion then that s how it was when I received it I contacted the president and vice president of canon of course no reply Support no help I m beyond upset and will not ever buy another canon product If they can t stick behind what they sell then that right there tells me all I need to know

Victor Vu

Do not buy a printer from this company

Do not buy a printer from this company Customer service is terrible and unprofessional I m so glad I got the printer for free so I can just throw it away I wish I could give this company below 0 star

Savannah Pavo Real

No help at all only bad advice like dear Abby

The help desk person I got didn t know anything about canon products My printer is not printing anything smaller than an 8x10 I spent two hours on the phone for him to tell me I may as well use my 4000 Printer as a paper weight Douche canoe

Canon TS6251is a HEADACHE and a waste of money

I have been struggling with this printer and its terrible relationship with my Mac since the day I bought it I have to use systems preference to scan I have been told it will work with a USB and it won t AirPrint doesn t connect Well not on my frequency I am told only on 5ghz I have been all day trying to obtain some help my computer can t connect and the lines to Canon are so bad they disconnected several times I spent ages on the phone with a nice lady who didn t disconnect as she was working from home and she said if it connects with a USB it will work A somewhat ambiguous comment I finally managed to connect the USB port but still now work They should either give the facts on this printer or take it back and refund it if your out there Canon ref 1-87725373958 I ve just bought an Epson

Kenneth McGrath

Canon Printer is Junk

I previously used an epson and it was fine but ageing I bought a canon pixma 2550 and it was a nightmare- totally impossible to print an a4 size photo I tried the helpline and they wanted a 1 fee with 35 a month thereafter Im going to smash the canon to pieces with a sledgehammer and go buy a different printer My advice to you is never buy a canon Ken

Russ G

Canon has wasted a HUGE amount of my

Canon has wasted a HUGE amount of my time I downloaded their driver to my computer but the only thing that actually shows up is a fricking Readme file - no usable drivers I registered for support and then find that they don t actually support this printer

William Ferguson

Canon IP 8750 printer Is it

Bought an IP 8750 printer one year ago I have been unable to obtain a satisfactory print in that time The colour is totaly inaccurate prints are dark I am a member of the local photography society so wanted to print in black and white Unfortunately it prints in various shades of gray quite an achievement as there is a black ink tank I am using canon ink and paper I phoned the canon helpline got through after three days and waiting for an 55 minuets unfortunatly they were no help at all It looks like I ll be going to Epson

Gaz Allen

Very unresponsive company

Very unresponsive company Been having issues with printer for over 24 hrs can t get through on phone number and can t leave message on the inbox for someone to call back as they are all full Sent 2 emails with no response and the Live chat function has disappearedLooks as if if it s breaks just replace it as this would be more cost effective than losing time trying to contact canon