Cargurus Reviews

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3.57
139 reviews
Great Rating
Based on 139 user experiences
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P

Very intrusive with constant ads

Very intrusive with constant ads appearing on email etc very unstructured and untargeted site cars of all types and sizes and prices and locations all over the UK - pretty useless did not appear to be targeted at my requirements at all
T

Good cars but

This site is great The problem is when your offered finance they tell you the car must be a 12 plate minimum so half the cars the do show I can t buy
R

Not happy with car I bought on line but

Not happy with car I bought on line but some things down to me not checking car when delivered but alternator not charging on next day when I started to go on my journey on all time so they told me put new battery on OK that is right but cost me 500 for new one with the belt and garage labour charge also 2 tyres cracked between treads so have to pay for new ones advisors on mot front and rear discs and pads need replacing cost 150 back wiper not there broken cost 50 for arm and blade so mot due August 8th but booked in for March 27 cost for fitting brake discs and pads and a service will be 500 altogether my extra cost 1000 to make it roadworthy
C

Not one person has contacted me using

Not one person has contacted me using car gurus Disappointing
P

Does not retain my post code but seems

Does not retain my post code but seems to select the code from the last dealer I visited on line so search area is wrong Similarly I have not found a way to return to my filter settings Would appreciate if Gearbox type could be one of the filters
C

Algorithm not the brightest

Your algorithm is not very intelligent I am looking for a specific vehicle with specific specs within a specific distance from my location Yet the algorithm sends me all over the country and in search of vehicles that I have no interest in Invest in a new IT programme or department I m sure they are too old anyway Hire a couple of teenagers instead
C

Didn t send what I asked for

Kept sending me vehicle details that did not include ACC
D

To be honest you said that I would get

To be honest you said that I would get a full tank of fuel for buying the car through your company so I m a bit disappointed but I m happy with the car
I

Email overload

I asked to be removed from the mailing list as I am bombarded daily and what do you do Send me a request for a review
G

The problem I m finding is when I find a vehicle that I would like to go and see the location is incorrect Once I ve spent time researching the vehicle l find its way to far out of my search area

The problem I m finding is when I find a vehicle that I m interested in the location that is shown on the advertisement is usually incorrect very frustrating This happens regularly

About Cargurus

Thousands of cars. Unbiased dealership reviews. Search by deal rating. Use CarGurus to find the best used car deals.

United States

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Frequently Asked Questions

CarGurus UK (CarGurus.co.uk) is a prominent digital automotive marketplace designed for the United Kingdom. Its primary purpose is to empower car buyers and sellers by functioning as a comprehensive research, valuation, and transaction tool. The platform leverages data and technology to bring transparency and confidence to the process of purchasing new and used vehicles, aiming to simplify the journey of finding, evaluating, and buying a car.

CarGurus assists buyers in evaluating price through its proprietary valuation system. It analyses millions of listings to calculate an Instant Market Value (IMV) for each advertised car. This data is then used to assign a 'Deal Rating'—such as Great, Good, Fair, High, or Overpriced. This rating provides buyers with an immediate, at-a-glance understanding of how the advertised price compares to the current market value.

CarGurus provides a robust dealer review system where previous customers can rate and review dealerships. This community-driven feedback, combined with data on dealer response rates and their history on the platform, offers valuable insights to help buyers identify and choose reputable sellers when making a purchasing decision.

Yes, many vehicle listings on CarGurus include links or options to generate a vehicle history report, often from providers like HPI. These reports can provide crucial information about a car's past, including any recorded accidents, its ownership history, and whether there is any outstanding finance on the vehicle.

For professional dealers, CarGurus offers inventory listing management, tools to enhance online presence, and direct connection with informed buyers. The platform also provides market analytics and advertising tools. For private sellers, it offers a straightforward listing creation process and access to the same valuation tools, helping them price their vehicle competitively to attract buyers efficiently.
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About Cargurus

An Overview of CarGurus UK

CarGurus.co.uk is a prominent digital automotive marketplace designed to empower car buyers and sellers in the United Kingdom. The platform functions as a comprehensive research, valuation, and transaction tool, leveraging data and technology to bring transparency and confidence to the used and new car purchasing process. Its core mission is to simplify the journey of finding, evaluating, and purchasing a vehicle by providing users with critical insights and a streamlined search experience.

Core Functionality for Car Buyers

For buyers, the website offers a powerful and intuitive search engine. Users can filter vehicles by make, model, price, location, year, mileage, body type, and numerous other specifications. Each vehicle listing is presented with detailed photographs, a full description, and key seller information. A defining feature of CarGurus is its proprietary valuation and rating system, which provides users with an immediate assessment of a listed car's market value.

  • Instant Market Value (IMV) & Deal Ratings:CarGurus analyses millions of listings to calculate an Instant Market Value for each car. This data is used to assign a "Deal Rating" – such as Great, Good, Fair, High, or Overpriced – giving buyers a clear, at-a-glance understanding of the advertised price relative to the market.
  • Dealer Reviews and Insights:The platform hosts a robust review system where previous customers can rate and review dealerships. This community-driven feedback, alongside dealer response rates and history, helps buyers identify reputable sellers.
  • Vehicle History and Reporting:Listings often include links to generate vehicle history reports (e.g., from HPI), providing crucial information about past accidents, ownership history, and outstanding finance.

Tools and Resources for Sellers

CarGurus also serves as a vital platform for professional dealers and private sellers. Dealers can list their inventory, manage their online presence, and directly connect with serious, informed buyers. The platform provides sellers with market analytics and advertising tools to enhance the visibility of their listings. For private sellers, the site offers a straightforward listing creation process and access to the same valuation tools, helping them price their vehicle competitively to attract potential buyers quickly.

Additional Research and Editorial Content

Beyond its marketplace functions, CarGurus.co.uk features a wealth of educational and editorial content. This includes:

  • Expert car reviews and model comparisons.
  • Practical buying guides and advice on financing, insurance, and the purchasing process.
  • Industry news and trends affecting the UK automotive market.

This content is designed to inform and guide users at every stage of their car ownership journey, establishing CarGurus as a trusted authority in the automotive space.

Conclusion

In summary, CarGurus.co.uk positions itself as more than just a classifieds site; it is a data-driven automotive platform that reduces uncertainty for both buyers and sellers. By combining extensive vehicle listings with transparent pricing analytics, dealer reviews, and educational resources, it aims to create a more efficient, trustworthy, and user-friendly car buying and selling experience for the UK market. Its focus on value, transparency, and comprehensive information makes it a key destination for anyone entering the automotive market.