Caricature Reviews

The caricature turned out perfect

Easy personalisation checkout fast delivery and great result Definitely recommend

Amazing caricature and customer service Such a lovely present

Delighted with the result Extremely wuick delivery

Everything done delivered as requested

Such high quality and delivered really quickly

Great service very quick also would recommend

Very good company to work with Very helpful and understanding

Review I had an extremely disappointing experience with this company I ordered a foil balloon as a gift but due to their poor handling and reliance on An Post it was never delivered within a reasonable timeframe Despite my efforts to arrange for an alternative delivery address where someone was available to receive it the delivery still failed What made the situation even worse was their complete lack of accountability They insisted that someone be present for delivery without providing a specific timeframe making it impossible to guarantee receipt Even after multiple failed delivery attempts they refused to take responsibility The balloon had a stated shelf life of one week which they acknowledged in emails However despite the package being delayed well beyond that timeframe they still expected the recipient to take photos to prove it was no longer intact an entirely unreasonable and inappropriate request This was a gift and it is shameful and embarrassing that the recipient would now receive a deflated balloon Overall the service was unacceptable They failed to ensure a smooth delivery process dismissed valid concerns and showed no effort to provide a fair resolution I would not recommend them and will not be ordering from them again Update Subject Urgent Response to Misrepresentation of EventsDear Company Name I am extremely disappointed with your response as it contains several inaccuracies and misrepresentations of the situation I would like to clarify the following 1 Timeline of Redelivery I arranged for redelivery two days after An Post s initial delivery attempt not at a later stage as implied in your response An Post themselves stated that redelivery could take up to five days yet it has now been nine days and there is still no sign of the package being delivered The delays are far beyond what was stated and An Post has not fulfilled their own timeframe 2 Gift Item and Shelf Life I clearly stated in my communications with you that this order was a gift Your own correspondence acknowledges that the balloon has a shelf life of one week Given that it has now been nearly two weeks since the order was placed it is entirely inappropriate to request photos as proof that the balloon is no longer in a usable condition The product is now well past its lifespan making it unfit for its intended purpose 3 No Offer of a Return Label or Refund At no point was I offered a return label or refund In fact I have not received a reply to my last two emails despite reaching out for a resolution Your claim that I was offered a return option but refused it is completely untrue I expect a prompt and fair resolution to this issue given the failure to deliver within a reasonable timeframe and the lack of communication on your part Please confirm how you intend to proceed I have email history i can and will post to prove everything Best regards Aisling

Excellent service and included all details required no problem Very happy with my caricature