


Based on authentic user experiences
Melissa
6731 reviews
N/A
1 year ago
Run away FAST Do NOT order from this site ALL LIES
If I could do ZERO stars I would I ordered a pair of shoes Feb 2021 for 130 tax Total was about 145 I ve been checking on them ever since 15-30 day delivery is complete BS If you try to contact the company it goes to an answering service The answering service has NO info about your order and has no info on this company as well They are doing their own investigating into this company now All I ever get back is random tracking screenshots always showing a label has been created All emails are from a Victoria Puccini Kept offering me discounts on my future orders 1st was 20 off next order then 50 off next order As if I m going to order anything ever again After speaking with the manager of the answering service at length they said this company is new and run by 1 man They said I am not the 1st call by far that has this same story FINALLY 3 mo later a pair of random shoes show up No where near what I ordered and NO where near the size I ordered I think they just sent something to shut me up I have no idea if I will ever get my money back or be able to return these shoes I will update this review when and if something additional happens You have been warned Please learn from my nightmare Update As you can see they replied 1st it was not delayed for Coronavirus After the actual shipping label was made the shoes arrived fairly quickly I was given several fake screen shots of other labels previously We all order online and Coronavirus delays are not an excuse at all Nothing is delayed for that in April 2021 but nice try 2nd I absolutely did NOT get the correct shoe The shoe I ordered was FROST MINT a mint green color and the one I received was ALL BLACK If this site let you load a picture i would show receipt and actual item We ll see how long it takes to get a refund I will gladly ship them back at carlomaderno s expense I have no use for these shoes I ordered a size 7 and got a 10 5 7 sizes too big and completely wrong color I WISH they would ve at least been the correct size so I could just keep them and move on but no such luck Side note he has the time to respond on this site but have had NO response to the email I sent a few days ago letting them know of the mistake Sorry Carlomaderno com your scam has been exposed and not just by me There are plenty of others with my exact same story 5-19-21 UPDATE Still NO refund I have sent numerous requests for a refund and have not received anything except them telling me to return the shoes to an address in ISRAEL I told them I would happily return them if they sent me a postage paid label because I was NOT paying shipping to ISRAEL for a SCAM They have also sent me an email saying I might get a refund if I remove this review Said I would get 50 off next order repeatedly Those emails have been turned over to TrustPilot for review I have also talked to their answer service again and they are starting their own investigation into who they are answering the phones for Address is PO BOX 207Hod Hasharon Israelzip 4510102Israel
CR
6731 reviews
N/A
1 year ago
Scam
Scam I got scammed out of 130 for a pair of shoes It s been over 3 months and never got them They send email stall tactics but it s all just a joke I will be reporting them to a friend of mine who works for fraud for the secret service
Jennafire Neal
6731 reviews
N/A
1 year ago
Scam
I purchased a pair of shoes Cost 212 00 from them Says i would receive within 15-30 days Still have yet to receive them At least two contacts to customer service They just keep replying the same thing that I should receive the product within 30 days even though we are past the 30 days At this point I guess im out the 212 00 Guess I should have done research Its just that I buy so many shoes from different sites and this particular site kept being recommended in my search So I decided to give it a shot Well live and learn But at this point I definitely feel cheated and scammed so everyone else knows not to waste your time and money I took the chance so you dont have to Save your money guys They are a scam So the company finally responded and said they would give me a refund however it didn t get back onto my card After numerous attempts to get the refund the company stated that they didn t have my shoe size I then received several emails stating that the package was still on the way Funny when they already told me that it was en route for 2 months Only to find out it was never coming I finally threatened to involve the police I then received only a partial refund Needless to say I ordered in January and its April I don t have the shoes or the rest of my money and the company arrogantly responded to my review on this site stating that they gave me a refund and they will give me a discount on my next purchase I will never spend my money with this company again They are a scam
Tom and Elyssa Probart
6731 reviews
N/A
1 year ago
Over THREE Months And No Shoes
I placed an order for a single pair of shoes on 12 13 2020 and received an email confirmation same day Their shipping and handling policy says 15-30 days so I waited until 01 25 2021 and emailed them for an update and explanation for the delay and lack of communication Victoria Puccini responded with a ridiculous explanation about the shoes being at a warehouse changing shipping carriers and to wait patiently She also promised a 10 discount on my next order like she thought I would want to place another order I emailed the company again on 02 16 2021 and requested a full refund Victoria emailed back agains saying that the package had shipped with USPS and to wait 15-30 days yet again I told her I no longer wanted to do business with her company and requested the full refund but she denied it saying to wait and if I did not receive the shoes within 14 days then she would refund me I emailed again on 04 01 2021 to AGAIN ask for a refund and have not received a response What an unacceptable way to do business And yes I checked my order number several times during these past few months and at no point was the status available for tracking Order number 200020504 Update 05 01 21 I see that the company responded to my review saying I not only received the shoes but great compensation False The ONLY thing I received from them was my money back But that was only after writing the initial review that they finally acquiesced my numerous requests to do so This company flunked business school
Jonal lucien
6731 reviews
N/A
1 year ago
I ve had the worst experience with Carlo maderno
I ve had the worst experience with Carlo maderno I ve place a order since April 6th they send me the wrong sneakers and it was fake i send it back to the address that was on the package and emailed them the tracking number and i paid for it myself to send it back and that was their mistake until this day i still have no refund and no sneakers I ve been going back and forth with them for over 2 months over emailed beware they are a scam do not waste your money if i have to go to every website to write a negative review that s what i am gonna They don t deserve to be in businessBack again it s June 15th at this point since i placed this order april 16th still no product no refund i got an email from them since last week saying they issued me a refund for me to delete the negative review still no refund A 130 down the drain the worst ever Back again June 25th still no refund no response to any of my emails BEWARE PEOPLE THEY ARE A SCAMS SCAMS SCAMS July 4th still no refund still haven t responded to any of my emails beware people it s a scam Don t waste ur money OK I ll be waiting for your lawsuit i got proof I bought from you i got receipts i am gonna post the receipt for you since you wanna be on some you don t know me i can t wait for this lawsuit its gonna back fire on your ass you a fraud
Robert Rose III
6731 reviews
N/A
1 year ago
They sent me the wrong shoes
They sent me the wrong shoes not the shoes I ordered or the size I ordered Also took a lot longer for shipment I had left many messages because of the shoes not arriving anywhere near the time they were supposed to They even got smart with me on their messages Do not ever buy from Carlo maderno It s funny how these people talk smack out of arms reach especially when they are the ones at fault They didn t refund me or send correct shoes SCAM
Kelli Travis
6731 reviews
N/A
1 year ago
Nikes were FAKE
Do NOT buy from this site I ordered and paid 150 for a pair of size 8 5 Nike Atmos back in the spring After approximately one month I received a pair of Nike Dia de los Muertos Air Max size 9 5 I finally decided to try to resell this pair on StockX and just received notification that the shoes are not genuine Now I am stuck with a pair of fake shoes that don t fit anyone in my household Save yourself the time money and trouble and avoid this Scam site
Michael Kambouroff
6731 reviews
N/A
1 year ago
Horrible customer service
Good afternoon Run run very far away from this online store I purchased a hair dryer off this company and didn t do enough research I immediately cancelled the other and wrote to customer service about cancelling it Customer service wrote back to me in a email with one word cancelled Almost 22 days later they sent me a tracking number and I responded with this is suppose to be cancelled Again customer service wrote did you receive the package I m never experienced such horrible customer service from a company
Annlyn Chaplin
6731 reviews
N/A
1 year ago
Bought a Counterfeit Dyson Airwrap
Bought a Counterfeit Dyson Airwrap system I paid 399 00 for the system When it arrived a month later the pieces were cheaply made broken the authentication tag with serial was manually added to the cord I verified with the Dyson company that the serial number was fake I have been trying to get Carlo Maderno to send me an RMA to return for a full refund yet they just want to play games If you purchase this from them contact Dyson immediately to confirm it is authentic Carlo Maderno is not a reseller for Dyson
Michael Kambouroff
6731 reviews
N/A
1 year ago
Update from my hairdryer I had to
Update from my hairdryer I had to contact my CC company as they stated they would give me a full refund in 7-14 business days almost 3 weeks after cancelling my order The 7-14 days ago was 15 days ago and still no refund Their customer service is like Houdini and just vanished into thin air I highly recommend not purchasing anything from this site as they are a complete scam