Cash Reviews

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cash.app
3.56
139 reviews
Great Rating
Based on 139 user experiences

Rated 3.56 out of 5 by 139 Happy Customers

41.7%
14.4%
14.4%
14.4%
14.4%
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D

Scammed out of money no help from Cash app

I use cash app on a regular basis I have for years with no problem however I was recently scammed out of 2500 I was making a large purchase and company will Do nothing I have no recourse as the money was from my cash app balance and not the bank I am in a wheelchair and disabled and out 2500 and all cash app can say is request a refund from the person I did but person will not give it back Dear Cash app you need to make it easier for people to deputes transactions There needs to be more help for people who use your app
J

Money sent vanished no recourse

I sent money to my kids baseball coach He could not access the money and Cash App customer service absolutely refused to help him access the money and refused to issue any refund Money is still in limbo
B

Debits your account but does not credit your vendor

I have never used cash app however from my experience is I do not want to I was just at a convenience store when someone made a purchase with the money taken from their account The store sees it as no transaction and they did not receive the money Same scenerio I have witnessed multiple times at different places I have even seen signs Cash App NOT ACCEPTED because there are so many issues This has gone on for years If you use a credit card you can report a fraudulent charge and they will make sure it gets sorted With a 3rd party app you are out of the money Maybe sending money to kids or something is ok but using it for a debit card is gambling
T

site is always down

almost everytime i try to login to my cashapp account it doesnt let me the site is alway not working when i need it and doesnt get fixed fast enough
J

Customer support never helps

Customer support never helps Always gives me round about answers Brings features and then takes it away suddenly They also lock stocks when it is rising so you cannot buy Or sell I have spent so much money on cash app and I have lost so much money on cash app because of How they hold your investments
L

My CashApp account was compromised this

My CashApp account was compromised this past weekend There were over 200 declined unauthorized transactions on the account I called the CashApp Customer Support number and realized that the office is closed on weekends I then sent a text message via the CashApp Support App Chat The online representative assured me that the charges would be declined They were However by Saturday evening and all day Sunday there were additional charges filtering through my CashApp account from the same scamming companies Monday afternoon I followed up with a call spoke with someone and was forwarded a message on how to secure my account - all of which I have already done prior to this hack added a PIN to the account have face recognition etc When I asked to cancel delete the current account and open a new account and be issued a new card for free I was told that I could get a new card but it would be at my expense That s a hard no I feel like I m being penalized because someone hacked into my account This is horrible Scammers break into your account and you have to pay to clean up the mess Nope
N

Hacked No solutions

Very easy to use Loved it Preferred it over the 3 others I use Until I entcountered fraudulent charges Notified of each All declined by cashapp which is great However the app was useless in attempting to secure my account in any manner Customer service absolutely horrific despite going thru countless reps So bub bye cashapp
W

Pay limit reduced without reason or warning

Early June 2023 Without fair and reasonable warning or any explanation why Cash app reduced the monthly payment limit from over 500 to just 100 This has instantly rendered the app useless for my needs I took steps to discover why they did so and they refused to answer via any channel through which I enquired I simply warned Cash app that I would report this objectively to give you the prospective customer the chance to form your own opinion about their service before signing up Their customer services team were without compassion and gave no explanation I have closed two accounts belonging to my family and uninstalled the app Voted with my thumbs
J

Cash app is not the best place to transfer cash or receive it

Cash app overall is very buggy There are a lot of problems that they need to fix Cash app use to be great in my opinion but after so long they started slowing down
K

I ve used CashApp for only 2 years and support sucks

I ve used CshApp for only 2 years and never had any problems BUT there was a transaction for a substantial amount made on my card and evidently they can t tell me who the merchant is and what it was for I ve put in a Dispute on it THREE times now and all they say is I need to contact the merchant But all it says is E-Wallet and that doesn t tell me anything I don t know who it went to and for what But for some reason they just don t get it I didn t want to use Venmo because at least 3 of my friends family got hacked on it Also I don t want to HAVE to keep my bank account or any of my cards credit or debit attached to it full time I attach them when I need to But the online Support advocates are just to be blunt not disrespectful dumb

About Cash

The #1 finance app in the App Store. Pay anyone, instantly. Design a debit card to match your style. Invest in stocks or bitcoin with as little as $1.

United States

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Frequently Asked Questions

Cash App is a financial services platform developed by Block, Inc. (formerly Square, Inc.). It is a mobile application available for iOS and Android devices, primarily designed for peer-to-peer (P2P) payments but offering a broader suite of financial tools. It provides a modern alternative to traditional banking for everyday transactions.

You can send money instantly to another individual using their unique $cashtag (username), registered phone number, or email address. The process is conducted within the app, and funds are typically transferred immediately between Cash App balances.

The Cash Card is a free, customizable Visa debit card linked directly to your Cash App balance. You can use it to make purchases online and in physical stores anywhere Visa is accepted. The card can be managed within the app, allowing you to enable security features like instant transaction notifications or temporarily disable the card.

Yes, Cash App offers a Direct Deposit feature. You can have your paycheck, tax refunds, and other eligible government payments deposited directly into your Cash App balance. This service often makes funds available up to two days earlier than with many traditional banks.

Cash App provides investing tools that allow you to buy, sell, and hold stocks with as little as $1 through fractional shares. Additionally, the platform supports Bitcoin transactions, enabling users to buy, sell, send, and receive this cryptocurrency.

About Cash

Cash App: A Comprehensive Overview

Cash App, developed by Block, Inc. (formerly Square, Inc.), is a prominent financial services platform designed for peer-to-peer (P2P) payments and beyond. It functions as a mobile application available on iOS and Android devices, offering users a streamlined and modern alternative to traditional banking for everyday financial transactions. At its core, Cash App simplifies sending and receiving money instantly between individuals using only a $cashtag (a unique username), phone number, or email address.

Core Financial Services and Features

The platform's functionality extends far beyond simple money transfers. Key features include:

  • Cash Card:A free, customizable Visa debit card that allows users to spend their Cash App balance anywhere Visa is accepted, both online and in physical stores. The card can be managed directly within the app, with features like instant transaction notifications and the ability to toggle it on or off for security.
  • Direct Deposit:Users can have paychecks, tax returns, and other government payments deposited directly into their Cash App balance, often up to two days earlier than with a traditional bank.
  • Investing:Cash App provides tools to buy, sell, and hold stocks with as little as $1 through fractional shares. It also supports Bitcoin transactions, allowing users to buy, sell, send, and receive the cryptocurrency.
  • Boosts:This feature offers instant discounts and rewards at select merchants when using the Cash Card, providing savings on everyday purchases like coffee, groceries, and rideshares.

User Experience and Accessibility

The application is renowned for its intuitive, user-friendly interface that emphasizes speed and simplicity. Setting up an account is a quick process, and the design makes navigating between different services—from paying a friend to checking stock prices—seamless. Cash App caters to both personal and, to a limited extent, business use, allowing small vendors and freelancers to accept payments easily.

Security and Account Types

Cash App employs encryption and fraud detection technology to secure transactions and data. Users can enable additional security layers like Touch ID, Face ID, or a PIN code. It's important to note that standard Cash App accounts are not FDIC-insured for the balance itself. However, funds held in a linked Cash AppCheckingaccount (offered in partnership with FDIC-member banks) are eligible for FDIC insurance, subject to applicable limits.

Fees and Limitations

While many basic services are free, such as standard deposits and P2P transfers, certain transactions incur fees. These include instant transfers to a linked debit card (for a speed premium), ATM withdrawals with the Cash Card (with fees waived if certain direct deposit conditions are met), and cryptocurrency transactions which involve market-based fees. Users should review the fee schedule within the app for the most current information.

In summary, Cash App has evolved from a simple P2P payment tool into a multifaceted financial ecosystem. It successfully bridges the gap between everyday banking, investing, and cryptocurrency for millions of users, prioritizing convenience, speed, and a modern digital experience. Its growing suite of features positions it as a significant player in the fintech landscape, appealing to a generation seeking integrated and accessible financial management tools.