Cash Reviews

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cash.app
3.56
139 reviews
Great Rating
Based on 139 user experiences

Rated 3.56 out of 5 by 139 Happy Customers

41.7%
14.4%
14.4%
14.4%
14.4%
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T

cash app is useless at helping victims

First and foremost i did not know cash app was for family and friends All i knew it was for moving money between people But the thing im saying is when there is evidence of fraud and scams cash app refuses to get involved with resolving the issues on a service that they provide They have the ability to recover funds for people who have been taken advantage of by someone else I think cash app needs to be done away with due to the fact they dont help real victims in such situations They are very terrible And why aren t there any Americans on these calls when you call them They have Aladdin answering the phones Outsourcing much I will no longer use their services
M

Cash app stole my money

Cash app stole my money He is now engaged in robbery they have become big Robbery People
L

LETS SUE CASHAPP

I wrote a review the other day which has now disappeared I ve been punished by cashapp as a result They have removed my account privileges and all of a sudden demanded that I make payroll deposits They have denied my direct transfers from PayPal and it is very clear that by refusing my to honor their role as a financial institution they are seeking litigation from a class action suit A previous commenter suggested that we email them in order to get the ball rolling and I would like to reiterate that statement It is very clear by these reviews that many other customers including myself have been failed miserably by cashapp We should not take this lying down
S

WARNING DO NOT USE THIS APP IF YOU SEND

WARNING DO NOT USE THIS APP IF YOU SEND MONEY TO THE WRONG RECIPIENT CASH APP WILL NOT CANCEL NOR REFUND YOUR MONEY THEY RE THIEVES The initial developer of this app was murdered do your research why is the app still active
T

It s a company that is inconsistent

It s a company that is inconsistent with direct deposits from your job They disperse your paycheck to you when they feel like it then when you inquiry about your paycheck they have no answers Example my job deposits our paychecks on Monday morning and with Cash App I get my funds the next day which is Tuesday At first it was Tuesday at 7 30 am for several months then one day it changed to Tuesday at 1 30pm Now it s whenever they feel like it So I m still waiting and wondering now when I ll get paid with an eviction notice because I haven t been paid at all I call they say welp u gotta wait 1-3 or 1-5 business days if u don t get it call us Well by then I ll be evicted and why is it that all of a sudden I have to wait 5 days when for the last 9 months I ve been getting it the very next business day Just don t use this company Go with any of the others Cash App ain t it
J

CASH APP HAS THE WORST CUSTOMER SERVICE

CASH APP HAS THE WORST CUSTOMER SERVICE IN THE HISTORY OF CUSTOMER SERVICE ITS AMAZING THAT THEY ABLE TO CONDUCT BUSINESS THIS WAY
M

Cash App is the place for scammers to thrive

CashApp welcome scammers and there s no way to dispute a scam s transaction Trust in cash App could be very costly
O

CashApp withdrawing Cash from

CashApp withdrawing Cash fromMy bank account without my authorization WoW Do not Trust
T

Zero stars Advocates What a joke

If I could rate CashApp support Advocates zero stars I would What a joke They literally offer no support other than reading from a prompt The chat bots and phone support are a complete waste of time I made several transactions with my account on the same day and all of a sudden my transactions were canceled I attempted to transfer a somewhat large amount of money less than 1k to a friend and the transaction and every other following was canceled I immediately contacted support via chat and all they could do was confirm my identity verify the transaction was canceled and state the money should be refunded to me within 3 business days Finally they decided to end the chat with a blurb about real-time security tracking to protect me While I can appreciate that I took all of the steps necessary to verify my identity and you re telling that a support Advocate can t go into the system and remove whatever flag has been attached to my account Ridiculous So okay I decide to live with it for 3 business days and then I call support because my funds have not been returned yet Go through all of the same steps as before with the first 3 Advocates 3 days prior Same poop different day I explicitly state that I ve contacted support before and I m pretty much following up and I just want to know when and where my funds will be returned as I was expecting them by the 3rd business day and they had not been returned yet Advocate begins to read prompt about real-time blah blah blah I politely interject and restate the purpose of my call He raises his voice and tries to school me on how business days work then states don t worry your money will be returned to you At this point now I m fired up and I ask when exactly will that be because a previous Advocate told me today and yet still it has not arrived and Xmas is in a few days and I m am very worried Then from there he rattles off that he has no further info on the matter and asks he can provide support for something else I m not going to lie after that I was fuming I stated something along the lines of What support I haven t received any support More nice-nasty but not disrespectful words were exchanged and I told him I was done and hung up As soon as my fund are returned I am deleting my account and will never use CashApp again
M

Locked out of app with no way of

Locked out of app with no way of getting customer service help Such a lack of help available

About Cash

The #1 finance app in the App Store. Pay anyone, instantly. Design a debit card to match your style. Invest in stocks or bitcoin with as little as $1.

United States

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Frequently Asked Questions

Cash App is a financial services platform developed by Block, Inc. (formerly Square, Inc.). It is a mobile application available for iOS and Android devices, primarily designed for peer-to-peer (P2P) payments but offering a broader suite of financial tools. It provides a modern alternative to traditional banking for everyday transactions.

You can send money instantly to another individual using their unique $cashtag (username), registered phone number, or email address. The process is conducted within the app, and funds are typically transferred immediately between Cash App balances.

The Cash Card is a free, customizable Visa debit card linked directly to your Cash App balance. You can use it to make purchases online and in physical stores anywhere Visa is accepted. The card can be managed within the app, allowing you to enable security features like instant transaction notifications or temporarily disable the card.

Yes, Cash App offers a Direct Deposit feature. You can have your paycheck, tax refunds, and other eligible government payments deposited directly into your Cash App balance. This service often makes funds available up to two days earlier than with many traditional banks.

Cash App provides investing tools that allow you to buy, sell, and hold stocks with as little as $1 through fractional shares. Additionally, the platform supports Bitcoin transactions, enabling users to buy, sell, send, and receive this cryptocurrency.

About Cash

Cash App: A Comprehensive Overview

Cash App, developed by Block, Inc. (formerly Square, Inc.), is a prominent financial services platform designed for peer-to-peer (P2P) payments and beyond. It functions as a mobile application available on iOS and Android devices, offering users a streamlined and modern alternative to traditional banking for everyday financial transactions. At its core, Cash App simplifies sending and receiving money instantly between individuals using only a $cashtag (a unique username), phone number, or email address.

Core Financial Services and Features

The platform's functionality extends far beyond simple money transfers. Key features include:

  • Cash Card:A free, customizable Visa debit card that allows users to spend their Cash App balance anywhere Visa is accepted, both online and in physical stores. The card can be managed directly within the app, with features like instant transaction notifications and the ability to toggle it on or off for security.
  • Direct Deposit:Users can have paychecks, tax returns, and other government payments deposited directly into their Cash App balance, often up to two days earlier than with a traditional bank.
  • Investing:Cash App provides tools to buy, sell, and hold stocks with as little as $1 through fractional shares. It also supports Bitcoin transactions, allowing users to buy, sell, send, and receive the cryptocurrency.
  • Boosts:This feature offers instant discounts and rewards at select merchants when using the Cash Card, providing savings on everyday purchases like coffee, groceries, and rideshares.

User Experience and Accessibility

The application is renowned for its intuitive, user-friendly interface that emphasizes speed and simplicity. Setting up an account is a quick process, and the design makes navigating between different services—from paying a friend to checking stock prices—seamless. Cash App caters to both personal and, to a limited extent, business use, allowing small vendors and freelancers to accept payments easily.

Security and Account Types

Cash App employs encryption and fraud detection technology to secure transactions and data. Users can enable additional security layers like Touch ID, Face ID, or a PIN code. It's important to note that standard Cash App accounts are not FDIC-insured for the balance itself. However, funds held in a linked Cash AppCheckingaccount (offered in partnership with FDIC-member banks) are eligible for FDIC insurance, subject to applicable limits.

Fees and Limitations

While many basic services are free, such as standard deposits and P2P transfers, certain transactions incur fees. These include instant transfers to a linked debit card (for a speed premium), ATM withdrawals with the Cash Card (with fees waived if certain direct deposit conditions are met), and cryptocurrency transactions which involve market-based fees. Users should review the fee schedule within the app for the most current information.

In summary, Cash App has evolved from a simple P2P payment tool into a multifaceted financial ecosystem. It successfully bridges the gap between everyday banking, investing, and cryptocurrency for millions of users, prioritizing convenience, speed, and a modern digital experience. Its growing suite of features positions it as a significant player in the fintech landscape, appealing to a generation seeking integrated and accessible financial management tools.