Casinoly Reviews

Name: Casinoly
Address: N/A, N/A, N/A, N/A, US
Telephone: +0000000000
Rating: 1.71

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casinoly.comVisit Official Website

1.71

14 reviews

Poor Rating

Based on authentic user experiences

Rated 1.71 out of 5 by 14 Happy Customers

Mike

6775 reviews

N/A

8 months ago

Avoid this casino

Probably worst casino on the market also false advertising that withdrawals are instant if contact live chat the u get excuses blablabla that sorry its actually three days withdrawal limit is 500e per day hahaha this must be really little casino I mean who wants play there Im stupid I even deposited and played but people don t use these casinos and also other that are under same company because its a nonsense place there are plenty good casinos on the market that pay instantly out

Do not play at this casino

I deposited 1500 and won 900 but when I attempted to withdraw my winnings I could only withdraw 500 Despite contacting support they told me that the amount I could withdraw depended on my level even though this was not mentioned in their terms and conditions They provided a photo with withdrawal information but this was still misleading Their website claims that withdrawals take 1-3 business days to process so I withdrew 500 and played with the remaining 400 The next day I contacted support to verify my account to avoid delays in payment but they said it was unnecessary I insisted on verifying my account and was given an email address to send my documents but the email address was incorrect When I contacted support again they refused to provide the correct email and said that they would contact me if verification was necessary I have never experienced this issue in any other casino I told them that I expected to receive an email in 5-10 days asking me to verify my account and then I would have to wait an additional 10 days to complete the verification process After that I would have to wait even longer to receive my payment which was unacceptable They assured me that I did not need to verify my account and that I would receive my payment within 1-3 days However they gave me another email address to send my documents which was also not working I received an email stating that the verification process was not working at the moment On Tuesday I contacted support again to inquire about my payment and they told me that it would take 1-3 days to receive my payment which was expected to arrive on Thursday or late Wednesday When I contacted them on Wednesday they told me to wait until Thursday but on Thursday they said it might take a bit longer and that I should expect my payment on Friday I contacted them on Friday and they assured me that I would receive my payment later that day but I did not receive anything Today Saturday I am convinced that I have been scammed Before I won I purchased 40 of free spins on Gates of Olympus After a few spins the website went down and I was unable to access it for about an hour When I was finally able to log back in the 40 was missing from my balance and I did not know how much I had won if anything When I contacted support they asked me to find the round which I did and have a screenshot of However Casinoly did not return my money or winnings and they claimed that they had checked everything and found no mistake on their part I have screenshots of every chat with support my winnings and all other evidence that proves their fraudulent activities I caution everyone to avoid this casino and not fall victim to their scams Do not make the same mistake I did This casino is 100 a scam