Changenow Reviews

Crypto Swap & Purchase | Best Rates & Lowest Fees | ChangeNOW

3.33
121 reviews
Average Rating
Based on 121 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 122 reviews

ChangeNOW is a non-custodial cryptocurrency exchange that users rely on for swapping and bridging assets across many chains. Reviews highlight fast swaps, wide currency support, responsive chat, and successful recovery of funds in some cases. At the same time, recurring complaints note long delays, high fees, occasional bugs, and one report of significant loss. Overall sentiment fluctuates, yet the service remains in frequent use.

What customers love
  • Fast swaps
  • Wide currency support
  • Responsive support
  • Non-custodial service
  • Successful recovery
Common concerns
  • Long delays
  • High fees
  • Occasional bugs
  • Loss of funds
  • KYC issues

Last updated 2 weeks ago

R

I have been using ChangeNOW for about 3

I have been using ChangeNOW for about 3 years consistently over the last couple of months to make any swap transaction if it is either SOL AVAX ETH it is going to take at least 5 - 12 hours to receive the transaction if it is going to be a very GREEN day in crypto expect more like 10-14 hours before anything happens constantly say there is a problem they are fixing what is the problem The transaction swap rate alters in their favor before swapping to the user for their gain benefit Obvious Last time using ChangeNOW Better bridges swaps out there guys
O

I am actually a serial 5-star reviewer

I am actually a serial 5-star reviewer but this time a lot of things went wrong To begin this exchange took almost a week It was beset by some tech breakdown at first then an inability to secure the necessary funds or coins to do the exchange and started with issues in communication until I pestered enough to become an annoyance afterwards it increased Unfortunately this was drip-fed we need 9 hours we need 15 hours in short took a long time I am not giving up on them as I had many great previous experiences but this has made me a bit more skittish sorry to say
J

5 days without response horrible

I was very happy with you you have disappointed me You have taken 5 days to respond More than 12 messages to the help center and always without help Above I have lost 20 coins with the change due to a computer error in the system I put 2 stars and not one because they made the change the end of crying horrible Id 0aa51db518df40
N

Slow process will cost you coins

Straight forward process but there is no locked in rate they do not tell you the rate of the exchange for either coin being traded so I easily loose about 100 coins per exchange in the time it takes for the process to happen If it was a faster process there will be a lot less variation is the price Some coins are only available in the Classic Rate option
N

Exchange rate is not good

Exchange rate is not good Swapped 0 1 BCH to STMX on changeNOW On coinmarketcap com BCH price as of Mar 28 2021 is 496 36 but I was sent only 34 worth of STMX instead of 49 63 Not sure why there is such a big difference Interestingly on the iPhone changeNOW app the exchange rate is way better for BCH to STMX I recommend checking the exchange rate on the website and the app before swapping Good luck
A

I exchanged BTC to XMR early yesterday

I exchanged BTC to XMR early yesterday transaction says completed but somehow my Wallet is still at 0 I ve gotten ahold help multiple times telling me the same thing I showed them every transaction and credentials I could but still have yet to see the Monero in my wallet I ve had really good experiences with you guys but it s just frustrating right now My transaction ID is 97138dcb552a38
D

I still yet to receive my funds

I still yet to receive my funds And other transactions are pending for days 0xf52067eb176aa99ee9e7dc6411e5621ab9be8175f2623285f624c8e7780fcaac
P

Kinda bad

Normally they re really fast but today I lost 10 BUSD just because exchanging took almost an hour Normally I don t write a review but today I m really not satisfied It would have been fair to give me the 10 BUSD which was lost due to the long exchange time
P

the transaktion are finish but i wait

the transaktion are finish but i wait more than two days after a few mails i get my fonds
C

Exchanging with BTC 1st takes very long

Exchanging with BTC 1st takes very long the fee was incredibly high

About Changenow

Limitless non-custodial crypto swap service. Exchange crypto instantly, no account needed! Buy crypto with USD, EUR or your local currency in a few simple steps!

United States

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Frequently Asked Questions

Changenow is a leading non-custodial cryptocurrency exchange service and instant exchange aggregator. It facilitates fast, anonymous, and secure digital asset swaps, allowing users to trade a vast array of cryptocurrencies directly from their personal wallets without the need for account registration or KYC procedures for most transactions.

The exchange process on Changenow is designed for simplicity and involves three main steps. First, users select the cryptocurrency pair they wish to exchange. Second, they provide the recipient's wallet address for the converted funds. Third, users send the coins to a Changenow-generated address; the platform then executes the swap and sends the converted cryptocurrency to the provided destination wallet.

A non-custodial model means Changenow does not hold or control user funds at any point during the exchange process. The swap is executed in an atomic manner, ensuring users maintain control of their assets until the transaction is securely completed. This significantly reduces counterparty risk compared to services that custody user funds.

Changenow offers users a choice between two rate types. A fixed rate guarantees the exact amount of cryptocurrency you will receive, protecting you from market volatility during the transaction processing time. A floating rate may offer a potentially better price but is subject to change based on market fluctuations between the time you initiate and the time the exchange is finalized.

For the majority of transactions, no account creation, sign-up, or Know Your Customer (KYC) verification is required to use Changenow's core exchange service. This prioritizes user privacy and speed. Certain transactions, typically involving very large amounts or specific regulatory requirements, may necessitate additional verification.
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About Changenow

Changenow: A Comprehensive Overview

Changenow is a leading non-custodial cryptocurrency exchange service that facilitates fast, anonymous, and secure digital asset swaps. Operating as an instant exchange aggregator, the platform provides users with a streamlined gateway to trade a vast array of cryptocurrencies without the need for account registration. Its core mission is to simplify the process of exchanging digital currencies, making it accessible to both novice and experienced users in the decentralized finance (DeFi) ecosystem.

Core Services and Functionality

The primary service offered by Changenow is instant cryptocurrency exchange. Users can swap one cryptocurrency for another directly from their personal wallets. The platform aggregates liquidity from numerous leading exchanges to offer competitive exchange rates and high limits. The process is designed for simplicity:

  1. Selection:Users choose the pair they wish to exchange (e.g., BTC to ETH).
  2. Provision of Details:Users provide the recipient's wallet address.
  3. Transaction:Users send the coins to a generated address, and Changenow executes the swap, sending the converted funds to the provided destination.

Notably, the service requires no sign-up, KYC (Know Your Customer) procedures, or account creation for most transactions, prioritizing user privacy and speed.

Key Features and Advantages

Changenow distinguishes itself in the competitive market through several key features:

  • Wide Asset Support:The platform supports an extensive selection of cryptocurrencies, including major coins like Bitcoin (BTC) and Ethereum (ETH), along with a multitude of altcoins and emerging tokens.
  • Non-Custodial Model:Funds are never held by Changenow. The exchange process is atomic, meaning users maintain control of their assets until the swap is securely completed.
  • Fixed and Floating Rates:Users can choose between a fixed rate, which guarantees the amount received regardless of market volatility during the transaction, or a floating rate, which may offer a better price but is subject to market fluctuations.
  • User-Friendly Interface:The website and integrated widget feature a clean, intuitive design that guides users through the exchange process in a few straightforward steps.
  • API for Developers:Changenow offers a robust API, allowing other platforms, wallets, and services to embed its instant exchange functionality directly into their products.

Security and Reliability

Security is a paramount concern for Changenow. As a non-custodial service, it minimizes risk by not storing user funds. The platform employs advanced security protocols for its operations and partners with reputable, audited liquidity providers. Transaction transparency is provided, with users able to track the status of their exchange via a detailed tracking page. The company has built a reputation for reliable service with a high completion rate for transactions.

Target Audience and Use Cases

Changenow serves a broad audience within the cryptocurrency space. It is ideal for traders seeking quick conversions, investors looking to diversify portfolios without using traditional exchanges, and users of decentralized applications (dApps) who need to acquire specific tokens for transactions. Its no-registration model is particularly appealing to users who value privacy and convenience. Furthermore, its API service is extensively used by cryptocurrency wallet providers and other fintech platforms to offer built-in exchange features to their customers.

Conclusion

Changenow.io positions itself as a vital infrastructure piece within the cryptocurrency landscape. By combining a vast selection of assets, a commitment to privacy, a user-centric design, and a reliable non-custodial model, it provides an essential service for anyone looking to move between different digital assets efficiently. Its role as an aggregator ensures competitive rates, making it a compelling choice for instant cryptocurrency swaps.