Cheapmoov Reviews

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Avoid these crooks

Do yourself a favour and don t rent from this lettings agency They are absolute crooks - first day we moved in the house was filthy and full of rubbish - they refused to sort it and we ended up having to clear and clean ourselves The staff couldn t care less about tenants and have left us without hot water for weeks When we report maintenance issues they take weeks to send their contractors round and when they arrive they don t seem to know what they were doing or seem to be qualified contractors - their electrician turned up to fix faulty wiring extremely drunk Typical shyster freeloading landlord

Disgraceful letting agents

This letting agency is the worst I have ever used They take months to sort anything out staff do not care and are aggressive towards tenants They refuse to send out qualified workers When I reported an issue with my toilet an agent came out to see it rather than a plumber - the agent was aggressive and intimidating as a single female I felt really uncomfortable Horrible staff and awful company - AVOID AT ALL COSTS They should be reported to the authorities

Would not use again

Very slow company Lived in a houseshare which they bought half way trough my residence was very clear difference would not answer calls even on immediate issues would delay not care about anything After I moved out I got a bill i was on a bills included contract on the adress by scottish power and they just kept delaying paying for it for almost 3 months now as scottish power is pestering me They keep saying they will pay same day as i ask about it then just say oh we were busy even though when i came to their office several times they just push time doing nothing from my perspective Absolutely horrible company and customer service This was finally solved but does not exuse the time it took

Horrible people

Horrible people I never thought service is so cheap The property was inhabitable on the starting day of tenancy So not moved in still waiting for the rent and Deposit refunded No reply for the Emails Says they have sent the request to the accounts team No timescale when they are going to refund They are targetting people who are new to the country beware

They made me homeless

Dossed me about and lied about me being able to move in to a property They ignored me for days arranged a meet up for me to collect keys and pay they never showed up then they went back to ignoring me called them from a different number and they had no problem answering Disgusting behaviour that has now lead to me winding up homeless because I moved out if my previous home listening to this man s lies I also now know that the same day he gave me a viewing for the house he was already in talks with a family of four to move them in but still pretended it was available to me

Unfortunately you have to tick a star

Unfortunately you have to tick a star to review otherwise none would have been ticked Nothing prepared us for the stress shock and horror we faced with our previous agent Cheapmoov who left our property in disrepair and utterly mis-managed our property We got to a point where we just wanted to get rid of the property because of the whole situation We had sleepless nights I contacted a few agents who weren t exactly helpful but when I contacted Whitegates I wasn t expecting the exceptional level professionalism support and genuine kindness we received from the whole team They took on the whole nightmare and turned it around We have peace of mind and can now literally put our feet up My advice to anyone trying to get an agent is to be aware that there are some hyenas and vultures out there We have been fortunate to find a fantastic team in Whitegates West Derby that actually know what managing a property is all about A shout out of thanks and gratitude to all the staff at Whitegates West Derby

STAY AWAY FROM THIS COMPANY

STAY AWAY FROM THIS COMPANY Extremely unprofessional noncooperative extremely rude and bad mannered Cannot will not should not recommend this company

Andy really cares about his business and customers

Andy can t do enough for his tenants and landlords alike Always striving to endure all repairs and maintenance are completed promptly and at a fair price Would highly recommend

Reliable and trusted service

Cheapmoov have been managing my properties for over 10 years I am happy with the way they respond to emergency and most time will complete repairs on my behalf and invoice me later I will recommend them always