Check24 Reviews

CHECK24 | Das Vergleichsportal

3.65
122 reviews
Great Rating
Based on 122 user experiences
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L

Applied for a credit via check24 and

Applied for a credit via check24 and it s been more than a week after submitting the documents no response from check24 I have been speaking to different customer service representative every day who promise to call back and resolve the issue but no call back and no follow ups I have around 7 contracts running via check24 but this is how they treat there loyal customers Very disappointed with the whole situation Update on 25 th April As per the request I have send them my email adrs now waiting for them to sort this issueUpdate on 25 th April Looks like they have gone into my check24 account and deleted all the current loan and the loan in question completely from my check24 customer portal I don t know how this helps Still no one have tried to contact me via email will check if I have got a call from them once I finish work and update
S

They cancelled my holiday and refund my money without even telling me mentioning that they put the wrong price on the website

I believe that 24 even deserve a starTHE CHECK 24 REFUNDED MY MONEY WITHOUT TELLING ME AND CANCELLED MY HOLIDAY WHICH I PAIDRecently I booked a holiday and without even telling me advising me or even sent out a email they cancel my holiday and refund my money Later I got a email that mentioning that they put a wrong price in their website That is the reason why they are refunding and it was completely unacceptable as the Holiday i booked is now more than triple the price This is so unacceptable And I even I realise that they are replying to this issue in the Trustpilot but saying that they messaging but they never message they are commenting to this And this clearly shows that this is some kind of scam some kind of illegal stuff going between their companies I can t request all other people to avoid check 24 It s a scam It s a illegal staff they are doing and this company already been many times to court and been fined please if you want to save your money don t use it They are just covering their mistakes and they will never ever give you compensation or refund never So here check 24 customer service if you are reading this this is my reference number 7930149 427 I booked the hotel And I believe that you can access all the information and if you really want you can contact me as you have my order details with the check 24
R

I had called to cancel my rental car

I had called to cancel my rental car unfortunately put on hold so I missed the 24 hour deadline by 4 minutes I was informed I would only need to pay the holding fee and the rest would be reimbursed In the end I ended up paying the whole sum and all of my mails were answered very late and informed me that I would not be reimbursed of any money Conclusion either they have incompetant people answering their phones or scammers After reading several reviews end conclusion is that they are scammers and totally customer unfriendly
B

Wrong product

Submitted the order i received it after 2 weeks and it was the wrong product I requested numerous times assistance and got no feedback from them LATER EDIT You haven t send any message via Trustpilot and you are also not responding to the emails LATER LATER EDIT still no response from you after i semd you other numerous emails as requested YOU ARE THE MOST UNPROFESSIONAL SITE THAT I EVER USED ECC COMPLAIN IS ON THE WAY
J

Car Rental Apocalypse

Car Rental Apocalypse Concidering their massive promises and cherished costumer support the actual help we got through them in an emergency situation was pathetic One little mistake bank had changed our credit card to a debit card without us realising this and our whole much needed vacation went down the rabbit hole Just do yourself a favor and use one of the big car rental companys
A

In Milan Malpensa car hire we were

In Milan Malpensa car hire we were refused the car we booked because we didn t agree have a credit card with the only option being a full insurance Having no options we accepted only to be told by the assistant that he had changed his mind and now just refused point blank to even accept the full insurance We were threatened shouted at and insulted The assistant did not wear a name badge He were threatened with sleeping rough in a car park We will escalate to a legal complaint but I would urge everyone to be extremely careful with this company It s more than unprofessional it will actually put you in danger
L

Really worse booking experience of my

Really worse booking experience of my whole life Definitely not recommended you book your vacation on this website Only cheating no responsibility This is my first time as well as last time book my trip here
A

I bought a kettle thorough Check24

I bought a kettle thorough Check24 Shopping which stopped working within 3 weeks Check24 have refused to do anything and have referred me to the manufacturer Response on the telephone was very rude Zero satisfactory customer service I was expecting a return label at the very least
Y

Manipulative

First of all Google should add a zero star rating Creates high effort experience very poor experience you copy paste the name of a product and it still shows something that is absolutely irrelevant to what you re looking for I was looking to buy Airbuds the results show scooters of that brand how can this be fails every time And it shows the highest prices and hides the cheapest which can be found on Google s normal engine looks like this website is being paid by certain companies to show only their prices which are the highest The app does the exact opposite if ever of what s it s designed to do
S

SCAM

SCAM We rented a car through Check24 in August Booking number DC-8138280 We paid Check24 Payment upon collection from Europcar on-site 477 07 was the contract Instead I was charged 969 55 An overcharge of 492 48 equivalent to CAD 760 25 was made Today Europcar charged my credit card a second time 969 55
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