Chicco Reviews

Chicco Next 2 Me Forever Review From Dad

the design of these cots are so astronomically idiotic you have no idea The extent of over engineering of the chicco next 2 me forever creates a product that is an absolute piece of garbage to use how do i remove the door my dad built the crib while i was at work took him 3-4 hours and said it was tough i ve since tried taking off the door because it s annoying and doesn t feel like our baby is sleeping with us at all so much so she won t use it and taking off the door requires a phd in mechanical engineering it s a joke the design is awful the product is just so standard and blocky hit my toe on the stupid feet more times than i can count the zip snapped off the wheel locks lock by gravity meaning its hard to move the cheap little wheels get hair caught in them the fabric is opaque and clostrophobic i wouldn t wish this crib on my worst enemy and the company is obviously ran by a bunch of incompetent fools that can t create an instruction manual to save their life

Always use PayPal with company

I ordered a highchair from Chicco and waited the 3-5 working days for delivery as suggested in a confirmation email After the 5th day I still hadn t heard nothing from them about when it will be dispatched so tried to contact them by phone and also on their Facebook and Instagram page but got no reply Thankfully I paid through PayPal and requested a refund I then received an email from Chicco stating that they didn t take payment even though it was showing on both my bank account and PayPal account PayPal issued me a refund Be very careful with this company

Never delivered my order and no apology

Ordered an item which never arrived despite the extortionate 7 postage for a small light object I had to contact them 3 days after it was due to be delivered to find out they weren t going to deliver it at all and its been returned to the depot I did get an immediate refund so that s something u suppose but ZERO apology The customer service is utterly diabolical

Bad post service

chicco I am surprised at the poor customerservice by this so called great company The product I bought thinking would be a amazing product has turned out to be subpar and my several attempts to reach out for a warranty claim has yielded to no result disappointed

Poor customer service

chicco I am surprised at the poor customerservice by this so called great company The product I bought thinking would be a amazing product has turned out to be subpar and my several attempts to reach out for a warranty claim has yielded to no result disappointed

There is better brands on the market

Customer service is appalling I ve tried to contact them via email the contact is section online instagram I am no further on than when I initially made contact with them 3 weeks ago Won t be buying any more of their products

Lack of stock

We bought a next2me dream crib second hand and need a replacement mattress which is a different size to the normal chicco It originally said coming into stock end of May now it still says June which is over two weeks ago They won t reply to confirm or or when the product is coming into stock Be careful of you re buying a Dream crib as it s a waste of money so far because you can t get a new mattress for it

Used chicco spares really expensive

Used chicco spares really expensive P P send wrong thing and then unresponsive on email Phone number for company doesn t connect to person just machine

Absent Customer Service

Bought a stroller that is clearly defective have reached out to Chicco on their website help form and Facebook and am being ignored Poor quality product with absent customer service