Chrono24 Reviews

Dear Sirs As for what the contacts with Chrono24 over the telephone are concerned the members of your team I have been in touch with do deserve not 5 but 6 stars that welcoming listening precise helpfull just perfect The e-mail contacts were as normal standardized but the delay or even absence of response outside of the automatized first receipt message could get 3 stars for some huge State organization not a private company And here come my main criticisms starting with congratulations for you having been able to with a great success develop an international structure specialized in the sale of time keepers And after the flowers comes the pot IMHO it is really high time for you to structure your evaluation system to make real checks and lead the sellers again with a hard hand in the direction of honesty and openness How many of the new watches on offer on Chrono24 are indeed really truly NEW watches 5 Less Unworn a joke just look for yourselves Very good Most barely worth an average note Good Well some of the few honest dealers on your network offer a share of decent stuff there Leaving around 80 of the heavily touched-up pictures on your site as of dubious quality compared to the harsh reality of smartphone pictures some sellers accept to provide the potential buyers I have some plain scandalous examples in mind like that of two erm identical watches one new the other unworn and a third one on the shop s site being just one in the end and not worth an average note in the end And under the pot fits a plate a damning item the papers the warranty accompanying the watch or not indeed In many cases there too nothing clear may lies and contradictions the recordholder some German expert established in Spain able to tell up to three opposed versions of a warranty in just a few lines about one watch Even watches which aren t there anymore when they ever existed just luring potential buyers Mind you the previous examples I gave are all about Spain As about France the UK and Germany spanning the crown a BOOK could be written Are you really not aware of this situation Gentlemen dear Ladies you have succeeded in building up a fabulous structure but mind you its feet are made of crystal of the fragile trust and confidence of buyers and potential buyers which is to be earned again day by day and could be so easily shattered even destroyed by fast spreading even when totally honest negative criticism Es ist der h chste Zeit please seriously do something about it before it s too late I would sincerely miss Chrono24 Best regardsChristian

The watch s movement stops every 3-4 hours if i dont wear it The description though says the that power reserve is 40 hours which is not the case

While I find the service generally helpful I do miss browsing options when searching for a new watch Also full-text search would help a lot This is so out-dated Otherwise it is good However parts of the enlarged pictures often freeze over the price info That is also greatly displeasing

Good place to find watches But careful with foreign currencies Chrono24 is taking an extra 2 5 commission for the currency exchange which is a rip-off in my opinion They should clearly state that they take this commission and I would have no problem with it

Chrono24 insists that you pay in local currency rather than the seller s currency so that they can squeeze you for the foreign exchange fees Garbage I want them to facilitate the transaction not to offer banking products Next time I will deal with the dealer directly and save money

Good people Good service Unfortunately very bad searching does not allow advanced search which by the number of items is ridiculous not to Search goes through titles only which makes one to go through the thousands of listings for thorough search Feedback on private sellers and buyers is missing You can not see other items a private seller sells which is really stupid Ebay has these so it is easier to use ebay but generally both services work If it gets fixed it becomes really awsome

1 Chrono24 site is available in English but this feedback review on TrustPilot is only in German 2 Any feedback or response from Chrono24 is extremely slow needing reminders and multiple follow ups both fro Buyer Seller 3 In the past Chrono24 has made mistakes been very intransparent about it and never owned up for it I lost a few good purchase opportunities because of Chrono24

Chrono24 did a great job My only disappointment is the limited accuracy of the watch I have a deviation of a bout 1 second per hour that s simply too much for a mechanical watch that according to the posting on Chrono24 was recently serviced chrono24 could support clients with this kind of eperience