Chrono24 Reviews

Chrono24 | Weltweit der größte Marktplatz für Luxusuhren

chrono24.de
3.70
120 reviews
Great Rating
Based on 120 user experiences

Rated 3.70 out of 5 by 120 Happy Customers

46.7%
15%
15.8%
6.7%
15.8%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
K

The payment system needs logical

The delivery of the watch was delayed after it was already on the way UPS
T

High exchange rates applied by chrono24

The payment system needs logical improvement Both Seller and Buyer must have option of details exchange via Chrono messenger after sales price agreement
M

Great site with needed improvements

High exchange rates applied when buying watches in other currency Chrono24 says this is to cover from fluctuations but when they pay the seller they don t pay this excess or reimburse it to the buyer
J

Good Service but

I think the escrow service and 100 satisfaction is perfect and needed please do not buy without it However I think there are cons on this site verified or not and when people are about to spend thousands they need to check out the seller themselves and please educate yourself about Rolex You CANNOT have an altered Rolex serviced by Rolex Any after market parts will cause Rolex to reject it for service and I mean ANY after market parts even a bezel Rolex is all about integrity fo their products they don t want anything to do with frankenwatches Having said that the polished upgraded vintage older watches are still gorgeous and still have Rolex movement and authorized Rolex watch repair people in jewelry stores will service them for a significant amount of money of course Just be aware when you are about to purchase your first Rolex
T

I have used Chrono24 a few times

Good Service but I bought a Tissot Watch witch was called a means watch When i got it i recogniaed it was way to small It definetly was a womans watch
I

Some issue with a vendor and not

I have used Chrono24 a few times and with no problems as such Only problem is that Chrono24 never has replied back on questions asked this made my purchase much more expensive than nesaccary
M

You should notice which country does

Some issue with a vendor and not reply assistance received from Chrono24 as well few of my mail are still without answer that s why I score you 3 However is a nice platform to source out the dreamed master piece I will use it again
D

A few crucial things can be optimised

You should notice which country does not speak German apart from that I bought 2 watches through you and found out both have been repaired with aftermarket parts that should be declared prior to your clients advertising their watches
O

I tried to Order a watch which was Not

A few crucial things can be optimised to make the customer experience better But as per usual they sacrifice customer service for some overblown protection measures I can t put my bank details in my profile for example Need to email them Why If your website is not secure enough then make it more secure not make the customer fill in 0349540389 forms to change an IBAN Also my ads expire within 60 days and then once again I need to email them to re-activate Why Why can t I just click one button and put it back online In my watch collection part once you enter a watch no way to edit it without starting from scratch Really This is the simplest thing to do Overall the website is amazing But a few things really need improving to make sure the customer journey and service is better
T

Observations on sellers

I tried to Order a watch which was Not available however indicated Occer It had to be Produced with a significant Delay Finally it Turned out that the watch Will Not be produced anymore by the manufacturer Consequently I decided to take a different Model which is really ok and I am quite satisfied with

About Chrono24

Einfach neue & gebrauchte Uhren weltweit kaufen & verkaufen auf Chrono24. Die beste Auswahl & Preise mit über 500.000 Markenuhren von Rolex, Breitling, Omega.

United States

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