Cigarplace Reviews

Cigars Online | Best Prices at Cigar Place | Cigars, Humidors, Lighters

cigarplace.biz
3.24
25 reviews
Average Rating
Based on 25 user experiences

Rated 3.24 out of 5 by 25 Happy Customers

56%
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44%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 25 reviews

Customers report very slow or non-existent order fulfillment and shipping issues. Several reviews mention orders not leaving the seller or being lost during delivery. There are repeated complaints about poor and unresponsive customer service. Conversely, multiple long-term customers praise fast shipping, competitive pricing, and high product quality. The company also receives positive feedback for helpful customer service and reliable international delivery.

What customers love
  • Great product quality
  • Competitive pricing
Common concerns
  • Order not shipped
  • Customs complications

Last updated 4 days ago

S

Fantastic customer service

Ordered from the UK on Jan 26 and took delivery on Feb 8 Can t fault Cigar place on service Will rest my new arrivals in a humidor for a week or two to help them get over their international travel and then write another review on quality which I m sure will be as good as last time Keep up the excellent customer service guys and thank you
A

absolutely ridiculous customer service

absolutely ridiculous customer service Had a few issues with some cigars shipped to me stuff happens They not only made it right but went above and beyond to where I almost blushed Great service quality guaranty ridiculously low pricing free shipping and just all around great experience Truly the cigar afficionado s best kept online secret just don t tell everyone I don t need my go to online cigar vendor blowing up just yet shhhh
H

Customer Satisfied

First Cigar Palace had the cigar that I want the San Lotano AJ Fernandez 60-ring gauge Secondly the shipment was earlier than expected and it was wrapped exceptionally with a gift certificate for being a first-time customer Lastly I ordered a box of 20 The cigars are less expensive than Cigar International where I shopped for years I m switching to CIGAR PALACE
B

CigarPlace solid since 07

Been doing business with CigarPlace since 2007 Never had an issue left unresolved or left me unsatisfied To be honest they and one other joint have been my go to for sticks online
S

Great overseas service

Just received my latest batch of stogies and I m looking forward to sparking up once they recover from jet lag Despite the UK government charging almost twice the cost of the cigars in tax and duty it is still financially beneficial for me to use Cigar Place The speed of delivery quality of packaging and above all quality of cigars is fantastic Here s to the next order

About Cigarplace

Shop online with CigarPlace.com for the best cigar prices and all your cigar accessory needs. We have discounted premium cigars, humidors, lighters and more!

United States

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