Cityenergy Reviews

To date our business has run over 3

To date our business has run over 3 million worth of funding through City Energy and I couldn t recommend them highly enough Alex Fairfull Owner and founder Installersuk Ltd

Overwhelming work carried out

City Energy have done an outstanding job for my mother-in-law and my next door neighbour The quality of work are so outstanding clean fast and very tidy overwhelmed with their experience many thanks for doing all you have done

Good service

Two engineers turned up today to check a faulty electrical meter They were very efficient and soon identified the problem which was then quickly fixed The engineers Rachel and Dan are a credit to the company

An amazing experience Thank you

I was very lucky to qualify for the grant thanks to Ryan in particular and latterly to Flint who led me through all the paperwork I had been unable to move into the house as it needed a lot of work doing to It but now it is fully renovated and the heating is amazing The quality of work by the installers was second to none I also had to have gas plumbed in from the road gas meter and boiler installed They left no mess and is was all done quickly and efficiently I can t thank you enough Ryan for all your help and love walking into a warm house every day

Great for solar application and install process

City Energy helped me through the application and installation process for solar panels and honestly I don t have enough words to say how chuffed I am with the solar now it s been installed I ve been tracking the generation and usage and it is already making a difference to my energy bill which is just like a huge weight off my shoulders Also the firms that came to do the scaffolding and install on behalf of City Energy were lovely kind and understanding workers and very neat and tidy with their work inside and outside so that was great They were so kind with my son and it really helped Cannot thank Matt and the team enough it is literally life changing

Definitely recommend

Very professional and knowledgeable from day 1 answered any queries I had straight away Not long after Matt visited to check I property was eligible the scaffolding was erected and solar panels fittrd the next day Very professional teams all through minimal disruption I cannot recommend enough Doing my green bit as well as getting free electricity

Incredibly helpful Connor Allen

I contacted City Energy twice in late May 2023 with questions about a possible solar panel installation I consider myself extremely fortunate that Connor Allen was the person to answer both of my emails The customer service that Connor offered was absolutely first class He patiently answered all of my questions and even went the extra mile by asking the team of installers some very specific questions where he didn t know the answers If I wasn t impressed enough he also provided me with a couple of highly relevant website links for background reading From my interactions with Connor I would say that he is an absolute superstar and a real credit to City Energy Thank you very much indeed

Excellent experience

Excellent experience - I am in my late 70 s and was out of hot-water for over a month I met with a man called Mike who was extremely helpful and took my details The council were lacking and not responding to any of my calls They arranged installers to come out to my property the same week I was pleasantly surprised with how professional they were and how clean they kept my property me and my husband are forever grateful Thankyou

Efficient Polite Service

Jordan the engineer rang to advise of his arrival time this was at the start of the agreed time window for the work being carried out Therefore off to a great start as there was no waiting around until the end of the possible time frame agreed Always gets things off to a good start Jordan explained the process fully and also reminded me that the WiFi and utilities would be off for a while Jordan carried out the work in a polite and tidy manner and fully checked that everything was working and briefed me on all the relevant information before departing I was very pleased with Jordans approach to the work knowledge of the tasks to be undertaken as well as advice given on related matters such as the fusebox Finally interaction with me as a customer was polite and respectful Thank you