Cleaningday Reviews

Oven cleaning was excellent and came out spotless in spite of very burnt stains i couldnt remove myself Steam clean of sofas was less satisfactory water marks were showing on top of armrests after clean and also yellow dirt wasn t removed I complained and they returned next day and got watermarks out but still yellow stains on armrests which should have been removed in round one

Booked an in-depth clear prior to putting our house on the market They did their best and the house was certainly cleaner with a nice job done on the windows However they didn t do the bathrooms properly especially around the loos which is one of the reasons for booking professional cleaning and I thought I was getting my landing stair carpet steam cleaned Their equipment was pretty poor and we had to remove stains with our hand-held steam cleaner after they left The team were friendly and polite but the clean wasn t as in-depth as I was expecting

I had these guys for an end of tenancy clean I have given them 3 stars purely as the general over all cleaning of the flat was pretty good HOWEVER I didn t like dealing with them at all and frankly wouldn t use them again EVERY email I sent them had a different person replying to me and I often had to reiterate what I had said at least twice as it seemed they simply hadn t read them properly Needless to say they still got something wrong My emphatic request to CLEAN the one set of blinds in the flat basement and roadside so dirty - and not simply dust them over had been overlooked and they were just dusted over and what made it even more infuriating was that when I contested it they kept saying it was booked as a dust wipe-over and not a thorough clean Even when I sent email evidence of my asking for a more thorough clean not once did they acknowledge they misunderstood or got it wrong and not once did they apologise for their error After having to send in photos after I d moved out to prove the blinds were still dirty and further contesting proving what I d actually asked for they did eventually agree to refund the 10 extra they had apparently charged to wipe over the blinds but the whole thing caused me and my landlord grief so I m sorry but I won t be back