


CL Medaid – A medical reporting organisation you can rely on
Based on authentic user experiences
Alys M Noakes
6732 reviews
N/A
11 months ago
Quick and reliable service from TH8
Called customer services today to rearrange an appointment I was due to have in a few hours time The lady I spoke to user name ES3 was an absolute pleasure to speak to She rearranged my appointment for me without hesitation and whilst waiting she advised me what would happen during my appointment
CHRISTINE
6732 reviews
N/A
11 months ago
Friendly professional informative
Called to set up some physio TH8 went through a range of questions and ensured nothing was missed
Ben hardwick
6732 reviews
N/A
11 months ago
The person LG1 who I was speaking to was very polite and respectful
ES3 our customer service support was extremely patient giving professional assistance Gave time to book our appointments so we could attend together at a suitable location Clarified what to expect at the appointment Thank you
Darren
6732 reviews
N/A
11 months ago
Gave very clear information
The person LG1 who I was speaking to made the call so easy to navigate through the call and she was so polite
Johnathan
6732 reviews
N/A
11 months ago
Great initial call
Gave very clear information and instructions Very kind and listened to my injury details Asked if there was anything else she could do for me
Jay Wittmann
6732 reviews
N/A
11 months ago
RB6 lovely and friendly very helpful
Caller I spoke to was great she apologised for her system running slow but was very attentive and explained what she was doing ZS2 was a great advisor and hopefully this review helps her get some good recognition
Amy Anne Underhill
6732 reviews
N/A
11 months ago
Excellent customer service
RB6 lovely and friendly very helpful and manage to sort everything out in no time thank you again
Mosued ahmed
6732 reviews
N/A
11 months ago
The service provided was clear and
Called today to rearrange appointments for myself and my son The lady I spoke to BM3 couldn t have been more helpful and accommodating Excellent person centred customer service
A W
6732 reviews
N/A
11 months ago
DH2 was easy to talk to and answered my
The service provided was clear and helpful Very straight forward and pleasant For someone who struggles due to language barriers they were very well at explaining processes to me
Oyewumi Afeez Abiodun
6732 reviews
N/A
11 months ago
MW2 that I spoke with was a great
DH2 was easy to talk to and answered my questions clearly going that extra mile in researching information pertinent to my case He is a pleasant respectful and resourceful asset to his organisation