AI Review Summary
Based on 117 reviews
Mamedica receives consistently high ratings for customer service, with patients praising the helpfulness, professionalism, and friendliness of staff members such as Adam Clark, Dave Barlow, and Maia. Multiple reviewers highlight fast delivery and good product quality. Some recurring issues include delays in invoicing and prescription fulfillment, long phone wait times, and system inconsistencies. Overall, patients express satisfaction and recommend the service despite occasional operational challenges.
What customers love
- Helpful staff
- Fast delivery
- Great product quality
- Professional service
- Friendly support
Common concerns
- Slow invoicing
- Long wait times
- Order delays
- System issues
Last updated 3 weeks ago
S
Sebastian Petrella
Maia has been extremely helpful during the process of signing up and brilliant at providing the information I needed to sign up I look forward to joining you re clinic maia is definitely a brilliant team member
D
DB
Perfect interaction with the pharmacy
Really helpful team Had a great year with mamedica Came across a few problems but the staff are great and can t thank them enough for there efforts all year In particular nicola W Has been outstanding so so helpful and alway feel assured when she s on the case Vinni has also been great and so polite Thank you team
L
Lenard Lake
New patent
I had a phone call today from the pharmacy to let me know my invoice will be received today and it arrived minutes later Vinny was very professional and was able to answer all of my questions Being cannabis-naive there were several But Vinny was patient and I m so grateful he s available when I need him Keep up the great work you deserve more praise than you get
S
stephenpelczynski
Always get the help I need a great
New patent Mamedica have a great team of people very helpful always keeping you updated friendly and always happy to help prescription sent out very fast delivery would highly recommend Thank you all at Mamedica
C
customer
Really Helpful Staff
Always get the help I need a great service friendly staff highly recommended
T
twentysix
Highly recommend
Whenever I have any questions or concerns the staff are always happy to help particularly Nicola W who assisted me with getting my invoice problems sorted out Really great service and couldn t be without them
P
Pav
Very helpful service on phone
Been a patient for just over 3 months now Really helpful staff and doctors very supportive and informative Great selection of meds at reasonable prices Would highly recommend this clinic
D
Debbie Lane
New patient well 2 months with Mamedica
Very helpful service on phone always clear and informed
P
Phillip Champion
The kindness of all the staff at
I am a new patient with Mamedica and joining is quite an involved process with submitting forms and the GP not quick to offer assistance However I have had great support all through from many of the staff and I give them 5 stars because of their service and good quick responses I look forward to each month to try different types of meds
J
JCUK66
Great service thanks
The kindness of all the staff at mamedica have been very helpful and they are very patient mamedica have helped me to manage my condition and help me to live a better life I can t thank them anough for every thing they have done for me
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