Cloudbeds Reviews

Helpful and knowledgeable

Helpful and knowledgeable I use to chat with a few support with a different system but I found Cloudbeds Chating system is the best 1st they have a bunch of people to respond to you very fast they never put you in a too-long queue they respond with full of knowledge I really satisfied

Very professional service

Very professional service I first got to know and use Cloudbeds couple of years ago and recently I ve been pleasantly surprised to find out how much their offer improved since then They ve answered to all my questions and gave me all the support I needed

Cloudbeds - a valuable partner

- Software is very easy to use and gives you full control without blurry points - Customer service is fast reliable and gives you the feeling that everything will be resolved sooner or later

Cloudbeds Service

It s great to use Cloudbeds because everytime we got problem they will reply immediately And it s really can save our time to control all our rooms selling between different reservation platform We re absolutely will recommend this system to everyone

Working with Cloudbeds for 3 Years and very happy

We are using Cloudbeds now for the 3rd year for our Properties and we can t complain Excellent support and one of the fastest channel managers on the market Never had an overbookings again We definitely recommend it and share our positive experience One of the best things of Cloudbeds is that the software is constantly improving and we are enjoying all the benefits of it Big thank to the endless efforts of their development team

Cloudbeds has been a good upgrade

Cloudbeds has been a good upgrade from our previous pms which was served based being on the cloud and with the channel manager and the booking engine integrated makes everything easier Also the integrated crm is pretty useful even it not being the most complete one it does everything we need from it moreover the free link on google hotel ads has definetly helped us with direct reservations also the friendly user interface is a plus Support is basically through email but they answer pretty fast The weakest point might be integrations with different accounting systems as for the moment it only allows a few of them but we trust it will get better

CloudBeds is great

As a team we have had an excellent experience with CloudBeds This tool has helped us more easily manage guest reservations and maintain internal control over our boutique hotel CloudBeds is great because it consolidates possibilities that other platforms have separately This helps save time and increase bookings together with a totally friendly platform that is easy to understand and use

You have a great business model

We love C loudbeds and think you do a great job responding Sometimes it would be nice to have a phone number that we can get an immediate response to questions though Other than that we truly enjoy your business model

For multi-room properties we wouldn t

For multi-room properties we wouldn t consider using anything else I ve used Cloudbeds for almost 10 years In that time I ve seen improvements to both the technology and quality of life of using the software Support is pretty decent the the quality of their channel connections are solid by and large the interface is straight forward and usable Are there things I wish they d work on still Sure of course Homeaway integration isn t the greatest and we have a better experience using a different service for A more robust API for webhooks Better more clear or granular reporting at times More flexibility for automation of emails and outreach