Cloudtalk Reviews

CloudTalk - AI Call Center Software

3.78
116 reviews
Great Rating
Based on 116 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
L

Good and easy service for daily

Good and easy service for daily international communication Advantages The easy interface of the app Automatic callbacks to missed calls Shows the local time of the place you are calling Possibility to send SMSDisadvantages Hard to find a way to download call records Call reference number is generated only after the call is finalized
C

Cloudtalk is great for sales

I have been using CloudTalk in my role as an Account Executive for Sales company since August 2021 This platform had enabled me to meet my KPI s more efficiently as there is speed dial feature which means I can make lots of phone calls in a short amount of time The dashboard is also extremely useful as I can monitor stats which provide indicators of my performance The overall performance of Cloudtalk is exemplary and in comparison to other providers the cost is very low for the value it provides
C

Great Customer Service several tolerable bugs

While the customer service team is very supportive there are a few bugs that are a little hard to deal with but manageable Loving this app s ability to leave notes as I work with a small team Every feature you could hope for in an app built for 2020 But the connection to cell phone has some issues bugs that need resolution
T

Local phone numbers

I had the difficult task of finding a phone channel provider to get a local phone number After months of trials with almost all available products I came across Cloudtalk and I was lucky as it was easy to have a Spain local phone number without a lot of paperwork needed for example The integration was smooth and had all the functionality I was looking for the Support Team really helped me set it up quickly and they have the best prices out there both for the product and outbound calls I would recommend it 100
I

Great tool

Great tool Its integration with Hubspot allows us to easily make it part of our processes and systems The Dashboard feature is also very useful and provides interesting insights that help us assess our system The note and tag feature for the calls is also very helpful
B

Great product and value for money

Great product easy to use and to handle Works fine and scales easily Mobile app is sometimes somewhat unstable and integration with Hubspot is not always smooth therefore only 4 stars Otherwise really great product and we are very satisfied with cloudtalk
E

First Time Using Calling Software

I have never used calling software before I can say that this being my first go at it CloudTalk has greatly increased my call out volume I am currently part of a local non-profit Telefund raising campaign for our city s performing arts organization Last campaign we used printed sheets had to manually dial each number etc This time with CloudTalk s power Dialer and user friendly interface making calls adding notes and setting up callbacks has been a breeze I m able to dial out close to double the amount of calls in the same time frame using CloudTalk s Power Dialer I highly recommend CloudTalk
T

Great experience with CloudTalk

We have recently made the switch to CloudTalk form another VOIP provider as they ordered a much more comprehensive integration with our chosen CRM Pipedrive The intail setup was quick and easy and any questions were answered comprehensively by their support team We transferred our number from our old provider which was all dealt with by CloudTalk Again this was simple and straightforward and the porting team kept us up to date with the progress We are very happy with CloudTalk and would have not hesitation in recommending them to other businesses
Y

Good for certain goals

Cloudtalk was good in terms of their integrations and simplicity to use Sometimes the sound was getting cut off but overall good experience
G

It is a great tool

It is a great tool because is linked to HubSpot so you can dial directly selecting the person you want to talk to

About Cloudtalk

Make and receive calls using powerful call center software connected to your favourite business tools.

United States

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