Cloudtalk Reviews

CloudTalk - AI Call Center Software

3.78
116 reviews
Great Rating
Based on 116 user experiences
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J

100 Satisfying and best SMS and

100 Satisfying and best SMS and calling software We are using this for our marketing and campaign task everything goes smoothly and wonderful made our job easier It integrate also to our CRM tool So 100 recommended
B

Glad we made the switch

We made the switch to CloudTalk to try and ease a lot of our admin duties when it came to monitoring inbound and outbound calls The transition was smooth and it was easy to navigate the application for our team We receive quite a lot of calls on a daily basis so being able to see details relating to the caller as well as being able to link their details to Intercom to follow up is extremely useful for us
M

Great Phone Integration for HubSpot

Great Phone Integration for HubSpot UsersComing from a background that has had to do complicated dialer-integrations with other CRM s I ve really enjoyed the ease of use with CloudTalk It s very plug and play as far as third-party apps go You don t need to register numbers with Twilio you don t need to copy pieces of an API to make the UI do what you need you really just add it from the marketplace and it works PS I haven t used this for any large marketing sales centers I m using primarily for in-bound support and it s worked well for that purpose The staff is friendly helpful and if the app doesn t have something you may need- they will help you find a solution and even hard-code entries if necessary
V

friendly interface and easy to use

Cloudtalk has a friendly interface simple and easy to use Better than many other products with a complex interface As I have the plugin installed in chrome sometimes cloud talk identifies any sequence of numbers as a telephone Cloud Talking is helping us to integrate all the countries that the company I work for gives a technical support to
M

Have been using Cloudtalk from past one

Have been using Cloudtalk from past one year for my company situated in India Our work is related to the customer service and we need to call almost everywhere around the world and cloudtalk has been such a great software for our work and haven t created any lags or problems Their customer support team is great always fast in their promt response Thanks much for your service
J

Calls with my clients from literally anywhere

CloudTalk allows me to get inbound and outbound calls in the United States from Spain 1 USA phone number many minutes and a great platform make the 40 monthly payment ridiculous Make sure you have a good internet connection and you can get and receive calls with your clients literally from anywhere
I

Best option out there

CloudTalk easily solved our team s problem with call solution The app software is easy to use smoothly integrate with HubSpot for best management and eficiency Before getting to test CT we tried many other solutions on the market and I m happy to say the search ended
O

Easy and advanced

Started using Cloudtalk in my company over the last few months and I LOVE IT It is a super easy to use dialer with additional features including power dialer and insights reporting on the calls I like the layout and finding it easy to use also
B

Really happy with the service provided

Really happy with the service provided as a new system everyone in the office was very worried but cloudtalk and the integration with our CRM But their customer support is fantastic Helped us every step of the way Cloudtalk is performing really well and there has been no issues to report in the first few months of using the service Thank you guys
D

All in one solution without the hassle

CloudTalk has been a great product for us so far We upgraded from an archaic system and the benefits are endless We have found it so much easier to organize our contacts Simple things such as Called ID and it being integrated with Intercom have been unexpected additions The UI is really easy to use and the app is basic and does everything it needs to do without being over complicated

About Cloudtalk

Make and receive calls using powerful call center software connected to your favourite business tools.

United States

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