Cloudtalk Reviews

CloudTalk - AI Call Center Software

cloudtalk.io
3.78
116 reviews
Great Rating
Based on 116 user experiences

Rated 3.78 out of 5 by 116 Happy Customers

51.7%
17.2%
5.2%
8.6%
17.2%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
C

CloudTalk is the best on the market

CloudTalk provides an easy but yet powerful cloud based phone system that is highly customisable We ve been using CloudTalk for about three months now without any hiccups The system just works and is perfect for our organisation Truly recommend their services and their professional support
A

Wow it s amazing

CloudTalk is THE BEST cloud call center out there It gives you everything you can get for the right pricing and no minimum agents limitation like other platforms do The customer care is always ready to help with the live chat or the support email and they give you always great advices I also have set the integration with third party services like Make and webhooks to any service that supports them My thought is wow
R

Been doing 20k calls per month with this platform for over a year

Been using this platform for over a year now We make about 20 000 outbound calls per month with a small team Our experience has been pretty good We have not experienced any dropped calls and overall the call quality is good Requests for local phone numbers are handled quickly sometimes within 1 hr The user interface is a bit dated although the new statistics overview pages are very well designed Hopefully the rest of the user interface will follow Customer service via chat responds to questions in seconds also on weekends
A

Simple to use great service

Simple to use We had this installed in our company firstly recently after having a few issues with previous phone service providers This has been great from day 1 a simple interface quick and responsive for the whole company and no issues with country codes or bad signal etc Strongly recommend 10 10
S

The system used is great and easy

The system used is great and easy system to use Very simple and slick system Some great features on the system used
G

Really Easy to Use sytem and great

Really Easy to Use sytem and great facilities on there - Really Impressed
V

Great service

Great service Would really recommend to other companies I use it to make international calls
N

Easy Affordable

cloudtalk is really easy to use and easy to integrate with a CRM to have everything connected
A

Great System

Have been using this new system for over a month and it is far better then the previous one including ai notes and quick calling
A

Fantastic System

After trialling multiple systems - CloudTalk has proven to be the best and we will certainly be sticking with it

About Cloudtalk

Make and receive calls using powerful call center software connected to your favourite business tools.

United States

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