Collagefoto Reviews

I do not recommend Collagefoto due to

I do not recommend Collagefoto due to their poor customer service and confusing order process They sent an envelope with a code that was supposed to allow me to order both a group photo and an individual portrait of my child However when I accessed collagefoto se website only the group photo was available despite the envelope clearly mentioning both options They have a strict 12-day order deadline which made me feel pressured to place an order for the only picture available Three days later I received an email informing me that I could now order both the group photo and the portrait When I contacted them to cancel my initial order they refused and only offered a return option if I covered the delivery costs I don t find this fair as they failed to provide what was promised in a timely manner

Too high price late delivery

Too high price late deliveryVery very slow delivery Why does it need several weeks for delivery even after charging heavily for delivery fee

Buggy website

Buggy website takes too long to place an order and too easy to make a mistake

Was surprised

I don t understand why I could not have a photo of my son by himself for this was the last photo he was taking at the day care There is nothing wrong with the group photo but at least as a parent I should be able to order a photo of my son

I

Quite good experience a bit pricy

It was good shopping experiene after our preschool photo I thought it was quite expensive the digital copies though Payment was succesfull and we received the phots in time

Great photos

Lovely pictures of high quality Expensive though especially for large families

Good quality but long waiting times

Good quality of the pictures and the customer service via email But very long waiting times and the customer service is impossible to reach via phone