Connects2 Reviews

Terrible company

Terrible company - sell poor quality products with known faults and do nothing as far as customer service is concerned They confirmed to me that the product I bought had a known fault and should be replaced but have failed to do so for what is probably a year now Don t use them - they will just give you the run around

poor customer services

brought a part from them part is okay but as it comes with no instructions on use or install its usless to me tried to communicate with them but they did not want to help in anyway ended up going else where to a different company to get where i wanted to be great part but a terribly arogant comapany to deal with

Low quality electronics - 100 failure rate

Update the second unit failed shortly after the first - just a few months past the 12-month guarantee Something definitely wrong with these products and to be avoided Wish I could withdraw the one-star as they deserve none --------------------Bought two bluetooth units for identical cars- mine and my sons Installed about a month after receipt unit in my son s car failed after about 11 months use about a week after official warranty expired Neither supplier nor Connects2 interested Two identical installations and one unit fails after less than a year If I was manufacturing these I d want to explore what went wrong - not these guys Poor quality product even poorer customer service

This is the worst company

This is the worst company DO NOT purchase their products They do not work as advertised I bought the first kit that didn t work They asked me to send them vehicle specs and pics of connections They told me it was the wrong one I need a different one Ordered that one and it didn t work Now they are trying to get me to order another one Don t waste your time with this hack of a company

fitting a HDMI kit

Was fitting a HDMI kit from connects2 last Friday night With work going on late into the night I realised that the kit cam with very limited instruction They did have a support email though so I dropped them a line Now at 11 30 pm with mid night fast approaching I started to pack up my tools expecting a mail on Monday done time hoped 10 minutes later whilst still cleaning up my phone pings with a mail support had answered my questions and a bit more with a few tips on fitting It took me a further 30 minutes work and the install was complete Support was excellent Great help guys Thanks you

Excellent customer service i wish i d

Excellent customer service i wish i d found there website before i wasted money on harnesses and wrong can bus I now have all the info i need and will soon have a fully working head unit

Very helpful and patient

Very helpful and patient staff at connects2 helped me fit an adaptor for my steering wheel controls Excellent customer service and sent me lots of info on how to install it properly Highly recommend

EXCELLENT RAJ AND CONNECTS 2

So I called connects 2A few weeks ago to seek advice as my odometer was flashing after fitting an android stereo unit I spoke with a well informed guy called Raj who told me exactly what I needed to solve the issue and went into great depth to explain the dip switches After purchasing the items from connects 2 it sold the problem That aside I now needed info about the steering wheel controls so I called him again today and again he took his time to explain what I needed to do and a few other scenarios Again it s sorted I can t thank Raj enough and connects 2

Highly recommended

Used these devices twice now one on a vw golf and one on corsa d On the latter I had to ring their tech for advice and was put through within 3 mins and very helpful Important to make sure you have right head connector for car but having said that the wire colours are universal The device does what it says on the tin and works first time when inputting steering wheel controls Well made and a pleasure to fit