Consumer-rights Reviews

Consumer Rights: Helping People I Government Funding I ECO

consumer-rights.org
4.39
79 reviews
Great Rating
Based on 79 user experiences

Rated 4.39 out of 5 by 79 Happy Customers

75.9%
10.1%
2.5%
0%
11.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
C

Manon and Amy - Dream Team

Shout out to Manon and Amy for a great process I am well disorganised and yet here I am with Manon s warm clear and highly-patient support ready to get a site visit I recommend immediate salary increases for these two people What a credit to your organisation Consumer Rights
P

It was a pleasure to speak with Mr Matthew Cregg

It was a pleasure to speak with Mr Matthew Cregg from Consumer Rights He guided me through the procedure in a very kind professional and patient manner He gave me great attention and I want to express my gratitude for all of his wonderful assistance
C

Great service

Pierce took care of everything such an easy grant application One minor glitch which could have been avoided if I had contacted Consumer Rights after submitting my information to ensure that everything was in order Just waiting for the assessor to arrive to move the process forward in two weeks time
R

The contact Dawn Williams that I had

The contact Dawn Williams that I had was extremely helpful and she made the process very simple and straightforward Dawn explained everything clearly and concisely and answered my questions in plain language Within a week of our initial conversation I had confirmation that the process had started and a surveyor appointment had been booked he came this morning
W

Thanks to Robin Jones - Top man

All Just a quick shout-out to Robin Jones Energy Performance Advisor from the UK Consumer Rights advice centre Robin is one of those Good Guys in the system and at the end of the phone when you need help Robin is Professional knowledgeable and very very efficient when arranging assisting you for all types of your needs Thank you RobinMr Chadwick
P

5 Stars

Very pleased with the help i received from Lucy Clarke she was very professional and informative
K

Looking forward to making my home energy efficient

Robin Jones was my account manager and was really pleasant to deal with He answered queries I had about types of insulation and explained the process fully I am looking forward to finding out if I can make my home more energy efficient Thanks
D

Robin Jones went that extra mile when

Robin Jones went that extra mile when helping me to obtain a boiler grant he has been most supportivethroughout the process very pleasant and efficient He kept me up to date with the issues we were havingwith good knowledge and understanding Thank you RobinDD
M

A professional and caring agency

I received a letter through the post then filled the form online Few days later I received a phone call from Lucy Clarke who wet through the form with me and checked whether I am eligible Once she confirmed that she told me that I am eligible for energy saving assistance like solar panels etc She kept me informed about the progress of my application by emails and phone calls I found she provided a high standard of customer care knowledge of the process and the products and provided a friendly service with prompt response and caring attitude
Y

Fantastic service from Lucy Clarke

Fantastic service from Lucy Clarke through out the whole process Highly recommended if any one get a letter from consumer rights for home improvement grants Process was easy peasy understandable and knowledgeable very helpful as customer services are based in UK Give them a call you won t be happier than this and over the moon the service you will receive

About Consumer-rights

Consumer Rights aims to improve understanding of ECO obligations, government funding, and green home upgrades to reduce our carbon footprint.

United States

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