Consumer-rights Reviews

We are very pleased with the quality of

We are very pleased with the quality of personal service we have received with your company We were fortunate to have Manon Roberts as our co-ordinator and she has proved to be helpful in all matters extremely efficient approachable and polite She has been able to deal with all aspects and obstacles relating to our application Thank you Manon

After receiving a letter from ROD

After receiving a letter from ROD followed it up with a call I spoke to Manon Roberts it took a second call to confirm that I would be eligible for having some work done M anon was helpful and informative I trust the company will be as efficient Your sincerelyHelen Paddock

Highly recommend

Highly recommend Phoned consumer rights as I d had a terrible time with another company and been let down Amy was VERY understanding and caring put my mind at ease I thought it was too good to be true at first She got on the case straight away and the process was so easy and smooth I actually still can t believe how fast it all went through Amy answered all of my questions and was so professional Couldn t be happier with the whole process the lads who came to do the survey and the work were lovely and also professional nothing was too much to ask Special thanks to Amy who went above and beyond for me

Energy Performance Advisor

Dealt with Shelley such a lovely lady so helpful After talking to her she forwarded everything to Eco Solutions and within 5 days an assessor visited the property Fantastic service

So far so good

Well it s early days yet but so far it s been a really positive experience Shelley was very professional on the phone and very punctual with her call I will update my review at a later date but at this stage I m impressed

Sophie Williams expert advise

Sophie Williams talked me through the whole process explaining everything in detail and helping me with my poor computer skills She was very pleasant on the telephone and rang me when she said she would Excellent We are now on to the next stage Thank you

Funding application

Had a phone call from Lucy who gathered all of the necessary information clearly and efficiently to be able to submit our funding application Thanks for your help

ECO 4 Scheme

I would like to thank Manon for being so very helpful and assisting with the ECO 4 scheme and passing our information to the assessor very promptly Also she kept me informed at all the various stages of the process Many thanks again Manon

Good help in an unfamiliar world

I felt and needed to feel that my contact was always available and keen to help Being ancient I needed a fair amount of clarification The company Broadoak had very competent workers but their administrative side was disorganized Without Consumer Rights I would have given up hope of getting anything finished

I was contacted by Dawn Williams

I was contacted by Dawn Williams regarding possibility that my house could do with insulation and heating upgrade She passed my details to Energypig and I have had a survey carried out today Dawn has been very helpful and professional and explained all that needed to be done