Consumer-rights Reviews

Consumer Rights: Helping People I Government Funding I ECO

consumer-rights.org
4.39
79 reviews
Great Rating
Based on 79 user experiences

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Rated 4.39 out of 5 by 79 Happy Customers

75.9%
10.1%
2.5%
0%
11.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 79 reviews

Overwhelmingly positive feedback highlights helpful, knowledgeable, and professional advisors from Consumer Rights. Customers frequently praise specific team members for guiding them through ECO 4 applications and installation processes. Many reviews note efficient communication and support that simplifies complex procedures. A small number of critical reviews mention misleading letters, lack of response, or failed services. The positive experiences strongly outweigh the negative ones.

What customers love
  • Helpful advisors
  • Easy process
Common concerns
  • Misleading letters

Last updated 2 months ago

S

Amy Zalot was my account manager she

Amy Zalot was my account manager she took all my details email me after finding installer for me She was really helpful
M

ECO 4 flex application

Peirce Thompson from consumer-rights org has been extremely supportive with our ECO 4 flex application and explained exactly what will happen next and by when
A

a lady called sophie took me through

a lady called sophie took me through everything even what the installer would be doing when he came to my home very happy with what has happeved so far
M

Help with making home more energy efficient

Pierce was thoughtful helpful and knowledgeable around my situation I received an email from Pierce today informing me that my case had been passed onto Making Energy Greener
N

Excellent communication from Megan Kell

I would like to thank Megan Kell Energy Performance Advisor at Consumer Rights for the way she conducted my recent application to ECO 4 She was very professional with all the communication needed to submit various documents and informing me of every next step I needed to go through She was so helpful with any questions I had
N

I have been dealing with Robin on the

I have been dealing with Robin on the eco 4 funding over the last few months and he has been a great help in us getting this through even through some difficult moments He was extremely helpful and kept me up to date with all the ongoing issues we were having and developments and answered all the questions I had with good knowledge and understanding
M

Great service from Pierce

Up to now great service from Pierce at Consumer Rights He has been very helpful and informative from the start and contacted me when he said he would Next step assessor and hopefully installation Mark
T

I received a letter from consumer

I received a letter from consumer rights and eventually rang up I was guided through the process with patience and understanding and did not feel rushed when things were explained or I did not fully understand a point
A

Amy Roberts was brilliant

Amy Roberts was brilliant She is a pleasure to speak too Very informative helpful and made me feel comfortable on the calls It was also easy to contact her again when I missed her on some occasions She deserves a payrise definitely
M

Robin from Consumer Rights dealt with

Robin from Consumer Rights dealt with us He was very helpful knowledgeable and always polite

About Consumer-rights

Consumer Rights aims to improve understanding of ECO obligations, government funding, and green home upgrades to reduce our carbon footprint.

United States

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