Continual Reviews

Continually | Website chatbot builder and live chat, convert more visitors to qu...

continual.ly
1.00
3 reviews
Bad Rating
Based on 3 user experiences

Rated 1.00 out of 5 by 3 Happy Customers

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M

Not a fan

Not a fan The software is weak compared to it s competitors the service is shady and it slows your site down The main issue for me is that they brand EVERYTHING and make you pay an extra 118 00 to remove their logos from your already paid account That means you pay them for an account and email time you use the your paid account it still shows their company logo to your customers I hate white label black mail I sent in multiple requests in their system Never heard back and I have a paid business account All and all it seems to be a one man show
N

Continually didn t hold their end of the bargain

Continually didn t hold their end of the bargain I signed up for unlimited page views but after a few months I got an email notification that I was about to reach a page view limit I reached out to their email support but didn t resolve my issue In fact they ghosted me and stopped responding altogether After 3 attempts stretching 17 weeks I finally gave up on them Don t waste your precious time and money with Continually Plenty of other options out there
A

Super untrustworthy

Super untrustworthy Customer service is eh My issue is that I paid early on to support the product and then later they removed the features that I paid to have and said it s not part of your plan They tried to say that the feature was never available for me even though I have chatbots that currently have the features they removed from selection They literally just straight up lied

About Continual

Free chatbots and live chat for your website. Drag and drop chatbot builder, no coding skills required.

United States

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Frequently Asked Questions

Continually is a website chatbot and live chat platform designed to help businesses capture more qualified leads and engage with visitors 24/7. It provides tools to automatically respond to potential customers, even when a business is unavailable, aiming to reduce missed opportunities and increase conversion rates.

Core features include an easy, no-code drag-and-drop bot builder, live chat functionality for human agents, automatic meeting scheduling, integration with over 1,500 apps for lead management, and simple technical integration via a single line of embed code or a WordPress plugin. The platform also supports engaging users with images, GIFs, videos, and emojis.

Yes, Continually offers a free account option with a free plan that includes core features. This allows users to get started without providing credit card information initially.

Continually offers support through help docs, a blog, and direct customer support channels. The platform also has a live chat feature where human agents can reply to messages or take over bot conversations when needed.

User feedback highlights that Continually is easy to use and powerful, with reported increases in subscribers and returning visitors. Many users note significant improvements in lead capture and conversion rates compared to previous methods. The service has been recognized as a top marketing tool and was featured as Product of the Day on Product Hunt.

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About Continual

Continually: Website Chatbot Builder and Live Chat for Lead Conversion

Continually is a website chatbot and live chat platform designed to help businesses capture more qualified leads and engage with visitors 24/7. The service provides tools to automatically respond to potential customers, even when a business is unavailable, aiming to reduce missed opportunities and increase conversion rates.

Core Features and Functionality

The platform centers on an easy setup process that requires no coding skills and does not ask for credit card information initially. Users can build chatbots quickly using a drag-and-drop bot builder, creating complex conversational flows to interact with website visitors. These bots can engage users with images, GIFs, videos, and emojis to improve the user experience.

Continually also includes a live chat feature, allowing human agents to reply to messages directly or take over bot conversations when a visitor needs more assistance. The platform offers the ability to schedule meetings automatically, enabling customers to book appointments at suitable times without manual back-and-forth emails. For lead management, incoming data can be sent to over 1,500 apps, connecting with email lists, CRMs, and other essential tools.

Technical integration is designed to be simple, with installation achieved by adding a single line of embed code or using a WordPress plugin. This makes it accessible for users with varying levels of technical expertise.

User Feedback and Recognition

User reviews highlight the platform as easy to use and powerful, with reported increases in subscribers and returning visitors. Many users note significant improvements in lead capture and conversion rates compared to previous methods. The service has been recognized as a top marketing tool and was featured as Product of the Day on Product Hunt.

Company Information

Continually Ltd is registered in Northern Ireland, with its registered office in Belfast, United Kingdom. The platform provides a free account option to get started, with a free plan available that includes core features. The service positions itself as a solution for reducing customer acquisition costs through automated, always-on engagement.