Crafthub Reviews

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3.75
103 reviews
Great Rating
Based on 103 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
C

Bought a several puzzles

Bought a several puzzles came in time with great quality I m satisfied and would definitely order again
A

Easy to order - Great Gift

Easy to order read the comments from many on Facebook - took some with grain of sand watched what I was doing based on others - A3 is the largest size and for most people would be the best Took a while to get the puzzle but now thinking about it 14 days - not bad The tracking site and number was NOT easy to follow and gave a few erroneous responses The Puzzle is beautiful and the box if you chose that is Saturday and a nice gift touch Postage is a little much - But as a gift I was OK with that If for self no box AND Great Great Customer support - email responses within 2-4 hours and even minutes
C

I ordered 4 puzzles and received them

I ordered 4 puzzles and received them in a timely manner They were very nice and beautiful colors I was skeptical about ordering but I was totally impressed except maybe for the size of the puzzles I thought they would bigger But satisfied for the price
D

Friendly customer service

Friendly customer service One of my puzzles missed a piece and they immediately sent me a new puzzle Many companies could take an example of this
S

Updated review

These puzzles have some kind of strong chemical on them that burns your eyes and nose Anna contacted me and explained that the smell is from the process used to cut the wood She has emailed me several times regarding this issue and has been very helpful
L

Order received and issue resolved

I am submitting an update in my negative review I was contacted by Crafthub and advised my order would be delivered the next day It did arrive and I now change my rating to 4 stars since it took extra effort and time to get resolution Thank you
J

Total lack of communication

I ordered a Hogworts jigsaw on 5th Jan and admit I have been very concerned as I have not recieved conformation of order acknowledgement of payment or Tracking detailsI thought I had lost the money to yet again another scam company BUT lo and behold it arrived this morning 16th jan Looks like a good product in a lovely well made box The only reason I deducted 1star is the total lack of communication

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