Cricut Reviews

Brilliant product

Brilliant product well made and I can t wait to get to grips with it My husband and I both have a list of things we want to make

I don t write reviews however

Updating my review thank you cricut for listening to your customers and considering the effect of the 20 limit upload policy would have esp since a lot of us purchased the product due to this unlimited design upload option with or without a subscription I don t write reviews however I ll make an exception First I d like to start off by saying I love my cricut I love design space So far I haven t had any issues with them but this change in policy forcing your customers to purchased the all access plan is wrong While 10 might not be a lot to some to others it is The whole beauty in buying and using the product and design space was being able to create as many things as you want with or without the subscription I love this machine and the software but being forced to buy something when i dont use 90 of the features available to me just so i can have the freedom to create unlimited designs for fun is ridiculous You re taking the fun and joy from us by doing this

So far so good as a beginner

So far so good as a beginnerI bought my first cricut machine JOY at the nearby craft store because it was on special I contacted them to cancel my order The guy I talked to was very nice and understanding he explained the process really well and presented me with the outcome if I went through with the cancellation I was very pleased by all the information I got and my new cricut machine I don t have a subscription or anything when using it A little tricky but nothing I couldn t sort out Waiting time was a bit long though around 15 min on the tool-free phone number

Lightning fast shipping great prices quality materials

Whenever I order materials from Cricut paper for cardmaking etc it comes crazy fast Even the cheaper shipping options are extremely quick to arrive They often have awesome sales on materials and supplies and I find their paper to be very good quality The paper I ve ordered several times is nice solid-core paper with a beautiful weave texture I wish there was a Canadian online store but the US store delivers to me faster than most Canadian companies so I m still very satisfied with my experiences

Still charged 2yrs after cancelling subscription website shows no subscription

I had a Cricut Access subscription that I cancelled in late 2021 In September 2023 I found out that I had still been charged monthly despite cancelling in 2021 My account shows no subscription I purchased via cricut com so there s no iOS or Play store involvement In transaction history it shows the last one as Oct 2022 although I cancelled almost a year prior but I am still being charged for this I didn t realise until now because its on a credit card I no longer use

Forget about customer service as there

Forget about customer service as there is none Get a Cameo instead

How can they sell a machine that cost

How can they sell a machine that cost 200 and up and not offer to repair their machines that have a history of failing They keep using the same lame excuse in all The Better Business claims it s out of the one year warranty I get that but after a year and a 200 machine breaks are we suppose to clog up the landfills with their defective machines Interesting when I called again today with my complaints they said they now offer an extended warranty a lot of good that does for me It also shows that they realize they have problems with their machines Stand behind your product Cricut Offer a replacement if the machine is under five years old

BE AWARE

BE AWARE Awful After I waited 20 minutes on the line I was hung up on then I tried to callback they were closed WOW Still being charged for a free trial subscription after I caught it they only wanted to credit me back one month on something that wasn t being used

Just avoid

Cricut has got to be one of the worst companies I ve encountered in terms of their product software actually doing what it s supposed to Let s start with the software User functionality is terrible Limited options weird ways of doing things that should be simple completely non-intuitive Constant freezing lagging buttons will just stop working It is so so frequent that I have to close the program uninstall it just for basic buttons to be clickable Sometimes I ll just come back later and it will magically work again The CONSTANT pushing of paid products that s increasing with each update is insufferable Now if you are able to even get past this terrible software to actually cutting something get ready to pull your hair out You are about to waste a ridiculous amount of ink materials and time Calibration is awful the sheet on the app is not scaled to the correct size you have to go get the one off their website for it to calibrate properly Yes I m literally saying the calibration sheet included in the calibration section of the application is the WRONG sheet Even if you get it calibrated don t expect it to last long Print and cut prints your image in lower quality just for no reason Can t cut glossy paper Blade and cricut mat are expensive and not long lasting If your blade is even a little dull it will drag and pull on your material It shouldn t be so difficult to get a clean and accurate cut on a machine that s entire purpose is to cut things Essentially no customer service to be had Generic responses of have you tried turning it off and on again Cricuts marketing team works overtime and their software team appears to not work at all If you are just a hobbyist with money to throw away maybe you ll have the patience but if you are needing this for a small business that ya know requires you to work instead of spending hours trying to problem solve DO NOT purchase this machine